Customer service compared to the other companies is the best. I had Medical Alert for 1 week but no service here due to our rural area. The Medical Alert has terrible customer service. 2 agents, 2 different prices. Had to file dispute with credit card to get my money back 17 days after the system was confirmed returned. 2 agents told me it would take 30 days to refund me and then I would have paid interest. Mobile Help asked me details and informed me of things I needed to know. It works well here and we take it everywhere we go. My agent was so nice and I felt like the information he asked was very adequate to protect us. I feel comfortable calling your service for any questions. The fee was cheaper and I feel I have more for my money. I have written reviews online praising your customer service. Thank you