I love this system. I have the Solo System which works great for my needs. I will note that when I made the call and discussed the different systems there was no pressure to upgrade to a system that was more than I needed. It arrived promptly and was very easy to set up. On the few calls I made with questions to support they answered promptly and told me what I needed to know. They have consistently been polite and pleasant on the phone. I have had a few fall alarms with the fall detection pendant but it is easy to cancel. If I don't get it cancelled they always call me immediately and ask if I need help. Then they ask if anyone else here needs help then ask me to verify my name. This avoids the concern of paramedics coming when I don't need them. I am completely satisfied with Mobile Help and both myself and my family have more peace of mind since I am 70 and live alone. I real several reviews of different systems and feel that I made an excellent choice.