MobileHelp saved my mother's life many times over. It's THE BEST UNIT on the market, bar none, and MADE IN THE USA!! -- But even beyond the incredible life-saving unit, their customer service OUTSHINES any I've dealt with ever! .... Very responsive, caring, helpful, knowledgeable, and very supportive. Usually when one is contacting Customer Service, it's for a problem. But MobileHelp's team is OUTSTANDING, and I can't thank them enough for their kindness, compassion and HELP, after my Mom passed. I don't know what they do so differently to train or select their people, but all businesses could take a lesson from them. A joy and pleasure to work with, and I will always be thankful they were there for my mother.... and also for me. --- Kathy Bean