It was a pleasure speaking with Ashley (online), Sean and Marion. MobileHelp really has it together when it comes to professionalism, knowledge and courtesy for its customers. I felt respected. I asked question after question and was never rushed to make a decision. Each representative responded in-kind. I understand the process, billing, etc. No stone was left unturned. By the time the call ended, I felt safe and protected (and I haven't even received my alert!). Thank you, MobileHelp. I am looking forward to doing good business with you and enjoying a peace of mind with my new accessories. CWright