Oh my goodness, where do I begin? From my very first phone conversation with Dorothy in sales to the date of purchase AND the "false alarms" we have had in the past 60 days, I can honestly say I made the ABSOLUTE right choice in systems for my 2 elderly parents. I have never dealt with a more customer oriented business EVER. Everyone has been super informative and super patient with us and my parents accidentally pushing their fall buttons and the system was VERY easy to install and test. THANK YOU MOBILEHELP! You have helped take a big worry off of mine & my sisters with your system.