From the day I first called the person on the phone was excellent. I explained my needs and she went through even aspect I can imagine. I was able to get the right equipment for my wife’s needs and she also included me. She went over all the equipment, what to expect and all the pricing in a very understanding manner. I received everything she told me I would get and just how to set it up. Very simple! I hope we ever have to use your services but I am greatful to have it! Your prong is very affordable even though Medicare doesn’t you! Thank you and the person who spent all the time on the phone with me for making my wife a little safer!