From the first call enquiring about their service to the last call with Dillon, they were absolutely the most helpful, professional and caring company I have ever dealt with. I ordered this system for my mother who used it when she needed it and it worked as smooth as silk. There was a gate and a lock on her door and with the information we provided to MobileHelp, the Responders arrived within minutes and myself and my sister were notified immediately in the middle of the night. It worked like a charm! After mother passed, Dillon helped me with 3 calls to my bank until I was taken care of and my concerns were answered. Unprecedented service! Thank you MobileHelp team for everything!