So far I am very pleased. I received all the pieces that I was expecting and do like the pendant and the front door lock box. I carry the GPS device whenever I leave the house and like the fact that it has a case to enclose it. Best of all is the cardboard reminder to take that device with me when I am leaving. I have it on the door to the garage so have never missed bringing it with me. I accidentally pushed the button on that device when removing it from the case and got a call almost immediately. I apologized and stated that it was an accident and that was the end of that.