Within 12 hours of setting up Mobile Help for our friend I received a call. She had fallen & Mobile Help had an ambulance on the way. We had neglected to put a key in the lockbox yet since it had been late in the day, so I went to meet the ambulance to open the door. When I arrived, to my surprise, the EMTs were inside the house. One of the “smaller” men came in through the doggy door! His first loud question had been, “Where are you?” His second question was “Do you have a dog?” Thank goodness her standard poodle was staying with friends. Our friend was helped up and was checked out by the EMTs and was happily sitting in her lounge chair an hour later. What a great ending to an unnerving morning. Thanks, Mobile Help.