Hello, I help my elderly long time family friend Pauline and she needed some kind of mobile help so we checked out the papers she had and went with Mobilehelp. Donna who I spoke to and helped me through all of the questions and such was GREAT!!!! Kind, calm, informative, and just all around helpful. thank you Donna. And then I was reading up on the material and couldn't get to Pauline till the next week but Mobilehelp called her and they helped her with all the hookup with her wristband and stuff. So thank you all around for everything you have done to help us with this. Cathy LaCharite.....Pauline's friend.