My elderly mother recently passed away, which left my 93 year old father alone. I investigated several such services but from the very moment I spoke with a representative at MobileHelp I knew I'd found the company I wanted to monitor my father. Everything I was looking for in a package was available and at a reasonable price. So far my father has accidentally pushed his "help" button once and a customer service representative was immediately on the "intercom" asking him if he was alright. Funny thing was he couldn't figure out who was asking for him by name! I am very happy with their service and my father is now confident he has someone to help him if he needs it.