After using Mobile phones direct for many years and claiming cashback from them successfully, they are now not sending confirmation emails after you claim the cashback. Email responses do not answer questions, do not make sense and that's if you're lucky enough to get a reply. For past 6 months customer service has been terrible and they have turned down 3 of my husbands cashback claims and 2 of mine. I will never use again or recommend.
4 years ago
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