“I helped my 86 year old mother to cancel an order with Mobile Phones Direct. She should have received a refund of £149 around 10 days later. She's deaf and sometimes struggles with calls, so I called on her behalf to chase the refund. There followed weeks of hell, me putting in hours and hours of calls. They agreed it was not her fault, said how sorry they were and made zero progress on the refund. They promised to call me back - nope, didn't happen. They promised to escalate it - nope, didn't happen. Finally, after a whole month, they sent the refund. No compensation for my mum, who was going mad at the lost money. Bunch of scammers. Most elderly people would have given up long before, allowing Mobile Phones Direct to keep the cash. Disgraceful.”
“would give zero stars if I could. I ordered an iPhone 14 from Mobile Phone Direct in late October/early November, and the experience has been nothing short of a nightmare. Within just five days of receiving the phone, it randomly shut down and got stuck in the Apple boot loop (only showing the Apple logo before going black in a constant loop). The phone was completely unusable. I have also seen someone else in the comments experience this.
I sent it back for repairs, only to have them return it to me claiming there was "no fault found." I assumed they had fixed it, but just five days after setting it up again, the same exact issue happened. It was unusable and stuck between the Apple logo and a black screen. Luckily, I had kept a backup just in case the same thing happened again.
Once again, I sent it back. They are now coming back to me claiming there was is no fault and have sent it back to me without checking with me (even though I explicitly stated over the phone and email that I did not want the phone back).
Now, instead of providing me with a replacement (which they should, given that the phone was functional for less than their 14-day exchange period), I am being forced to go to Apple myself to get the issue diagnosed. This company has completely washed their hands of responsibility, refusing to acknowledge the clear defect in the device.
This is an absolute scam. This has been an ongoing issue for over 4 months now and I have had the phone for less than 14 days all together. I will be taking this further. They send you a faulty product, and then refuse to help. Avoid this company at all costs.”
“Ordered for next day delivery. They then changed it to 4-7 days. 7 days later they are saying it’s out of stock. Next stock another 4-7 days but they can’t even confirm there will be enough stock then. If out of stock state it. Don’t take peoples money if you don’t have the goods”
“I bought a refurbished sierra blue iPhone 13 pro 256GB on contract through this company, but I was never informed it was a US-origin device at the time of purchase. This critical detail was completely omitted from the checkout process, and had I known, I wouldn’t have bought the phone. Because of this, I was unable to get the phone repaired when it was damaged. Every phone repair store I visited refused to work on US-origin phones, citing lack of parts and software, and warned that this is a common issue with such devices.
Under consumer protection laws, this is a clear case of non-disclosure of material information and selling a product unfit for purpose.
The phone became completely unusable. I contacted MPD for help on 4th September asking for the remainder of my contract payments for the handset to be written off at the very least bt ideally a full refund. They claimed it was covered in their terms and conditions that they can’t guarantee the phone's origin since they source devices from a third-party warehouse and even they don't know what origin it'll be and refused to help. However, I checked their T&Cs, and there’s no mention of this whatsoever—a blatant lie. I’ve kept screenshots and downloaded their T&Cs as proof.
What followed was an exhausting two-month back-and-forth. I repeatedly pointed out their violations of consumer rights laws, only for them to claim they'd consult management. Each time, they left me waiting for weeks, offering no resolution.
Finally, on 5th November, two months after my initial complaint, they said they’d replace the phone if I sent the damaged one back. But by this point, the phone had been unusable for so long that I’d already replaced it through insurance. I explained that I binned the original as I had no reason to keep a broken phone for 2 months, but they refused to offer any alternative or any refund. Worse, in the same email, they changed their story about phone origins again now, claiming, “all of our 'as new' devices are of US origin,” despite initially denying knowledge of this.
This company’s practices are not only deceptive but potentially illegal. Their lack of transparency and disregard for customer rights is appalling. Avoid them at all costs. I'm now spending another year paying off an unusable phone.”
“In a recent case that garnered widespread attention, an organization dedicated to cybercrime investigation and victim support helped unmask a romance scammer who had defrauded multiple victims. The scammer, operating from behind a web of fake profiles and digital anonymity, posed as a charming and financially secure individual, enticing their targets with false promises of love and a shared future. Over time, this individual managed to gain the trust of several victims and convince them to send significant sums of money under various pretexts, such as "emergencies" or "investment opportunities."
The organization, HACKINGPROTEAM, specializes in tracking online scams and aiding scam victims. They were approached by one of the victims, who had grown suspicious after realizing there were inconsistencies in the scammer’s stories. HACKINGPROTEAM quickly mobilized their team of digital forensics experts to investigate. Using advanced techniques in IP tracking, data triangulation, and social media analysis, they were able to trace the scammer's digital footprint across multiple platforms and discovered that the perpetrator operated from a country different than what they had claimed to their victims.
As the investigation deepened, HACKINGPROTEAM uncovered a vast network of fake profiles, emails, and even dummy bank accounts linked to the scammer. Collaborating with international banking partners and cybersecurity experts, they pieced together the scammer's real identity by cross-referencing financial transactions and communication patterns.
Once the perpetrator’s true identity and location were confirmed, HACKINGPROTEAM presented their findings to law enforcement authorities in the scammer's country. This led to a coordinated sting operation, which resulted in the scammer’s apprehension. Authorities were able to seize assets tied to the scam and access the accounts where the stolen funds were held.
In a triumph for the victims, HACKINGPROTEAM and the authorities worked diligently to trace the funds sent by victims and recover nearly all of the stolen money. The recovered funds were then returned to the victims, who were finally able to find justice and closure after their harrowing experience.
This case is a powerful reminder of the importance of vigilance in online interactions and the role that specialized organizations like HACKINGPROTEAM play in protecting vulnerable individuals from digital predators. Thanks to their expertise and commitment, the romance scammer was not only stopped but also brought to justice, ensuring that others could avoid falling prey to similar schemes.
𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬:
𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩
𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌
𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏
𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”
“*How an Organization Helped Me Track Down the Person Who Stole My Cryptocurrency*
A few months ago, I became a victim of a cryptocurrency theft that left me devastated. Like many others, I had invested in digital currencies, trusting that the security of my wallet and the platforms I used would be enough. Unfortunately, my funds were drained from my wallet, and the trail went cold. I initially felt helpless, thinking there was no way to recover my stolen assets.
After some time researching, I came across an organization(HACKINGPROTEAM001) specializing in tracking cryptocurrency fraud. Their expertise in blockchain forensics and cyber investigations gave me hope, so I decided to reach out for help. I provided them with all the necessary information, including transaction IDs, wallet addresses, and any suspicious activity I noticed before the theft.
Hackingproteam got to work immediately, using blockchain analysis tools to trace the flow of my stolen funds. The transparency of blockchain technology allowed them to follow the digital trail left by the thief. They mapped out the series of transactions that the stolen crypto had passed through, revealing a complex web of wallet addresses and exchanges.
After a few days, the organization managed to pinpoint a suspicious account linked to the thief. With this breakthrough, they collaborated with relevant authorities and exchanges to track down the individual behind the wallet. Their thorough investigation not only uncovered the identity of the culprit but also helped recover larger portion of my funds.
What impressed me the most was Hackingproteam efficiency and commitment. Their deep understanding of blockchain technology and cryptocurrency networks made the impossible seem achievable. They also educated me on improving my wallet’s security and how to recognize potential scams in the future.
In the end, while the journey was stressful, I am incredibly grateful for the organization’s assistance. They not only helped me track down the person who stole my crypto but also restored my confidence in the possibility of justice in the world of digital assets. For anyone facing a similar situation, I highly recommend seeking help from professionals who have the right tools and experience to fight back against crypto theft.
If you ever find yourself in a similar situation, I highly recommend reaching out to them. You can contact them via
𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩
𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌)
𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏
𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”
“I resolved my credit card debt, which had negatively impacted my credit score for years. By seeking help from HackingProTeam, I initiated a credit dispute that successfully led to the payment of the outstanding debt, its removal from my credit records, and the elimination of all negative items from my credit report. This process was completed seamlessly, without causing any harm to my credit profile across the three credit bureaus. As a result, I am now successfully verified for a Chase Premium Credit Card with a credit line totaling over $250,000, with no upfront payment required.
𝑰 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝒓𝒆𝒂𝒄𝒉𝒊𝒏𝒈 𝒐𝒖𝒕 𝒕𝒐 𝑯𝒂𝒄𝒌𝒊𝒏𝒈𝑷𝒓𝒐𝑻𝒆𝒂𝒎
𝒗𝒊𝒂
𝒆𝒎𝒂𝒊𝒍 𝒂𝒕 𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎𝟎𝟎𝟏@𝒈𝒎𝒂𝒊𝒍.𝒄𝒐𝒎
𝒐𝒓
𝒃𝒚 𝒗𝒊𝒔𝒊𝒕𝒊𝒏𝒈 𝒕𝒉𝒆𝒊𝒓 𝒘𝒆𝒃𝒔𝒊𝒕𝒆 𝒂𝒕 𝒘𝒘𝒘.𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎.𝒕𝒐𝒑
𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑 𝒊𝒏𝒒𝒖𝒊𝒓𝒊𝒆𝒔 𝒄𝒂𝒏 𝒃𝒆 𝒎𝒂𝒅𝒆 𝒂𝒕 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕.
𝑻𝒆𝒍𝒆𝒈𝒓𝒂𝒎
𝑯𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎𝒃𝒆𝒔𝒕”
“𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 is an exceptional tech expert specializing in recovering lost assets and monitoring binary investment strategies. If you've been scammed by a fraudulent or unregistered cryptocurrency trader, you might not realize that help is available to recover your stolen funds. It's true that victims of bitcoin fraud can get their money back. I faced a similar issue and, thanks to a recommendation that made me discovered 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏. They helped me recover $217,950 worth of lost Bitcoins.
When it comes to cryptocurrency recovery, 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀M is the real deal.
You can check there website for further enquiries >>>>𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩
ᴛᴇʟᴇɢʀᴀᴍ: ʜᴀᴄᴋɪɴɢᴘʀᴏᴛᴇᴀᴍ𝟶
You can also mail them >>> 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋 𝐂𝐎𝐌
WhatsApp them also >>>> +44 7526 187377”
“The worst experience in my life
The worst experience in my life. I have ordered a phone over 2 weeks ago. The order is still pending!!! They have taken the money at the time of order. Since that moment no contact from Mobile Phones Direct. I had to call them several times to see whether they are aware that I am still waiting. Every time I call I am being told that there is a problem with the Telefonica new system and they don't know when the problem will get resolved. So it can take even a year for me to get the phone!!!!! This is scandal. I have asked for solutions, how we will resolve the problem, what is the time frame for having the problem resolved ... I have asked can I raise formal complaint.. to all of my questions I have hear... sorry buy we have no managers, you can't raise the formal complaint, you have to wait for unknown about of time. Please stay away from them if you don't want to lose your sanity!!!!
Date of experience: 13 June 2024”
