Mobile Phones Direct Reviews

Name: Mobile Phones Direct
Rating: 1.91

1.9 Rating 194 Reviews

22 %

of reviewers recommend Mobile Phones Direct

Company Reviews

Questions

Metrics

1.9

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Mobile Phones Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobile Phones Direct 5 star review on 26th May 2025

"Very bad experience with Mobile phones direct . \r\nI have placed an order on 7th March and upfront cost 299\u00a3. Item has been delivered to me on 9th March. As my existing contract going to end in June I can\u2019t transfer my mobile number. If I want to keep the number I have to pay the termination fee. Hence I decided to cancel the order\/contract with in 15 days cooling off period. I called mobile phones direct on the same day 9th for cancellation. They advised me to return the phone with in 3 days . I posted the device on the same day 9th through Royal Mail Special next day delivery which I have paid 9\u00a3. The item has been delivered to mobile phone direct on 10th March 9:30 AM and signed by them. Contacted Customer service and they asked me to provide royal tracking id and proof . Provided trackingid and proof to them . Then they said I need to wait 5-7 working to process the cancellation. Keep on chasing them . Every time same wait till 7 working days . Today again I called customer service . I have been informed that some backlog items hence the delay. No notifications or communication about the delay . Still I am waiting for the cancellation process and then another 5 working days for the refund . Though I am not using the SIM card still I have paid to network providers as mobiles phones direct didn\u2019t inform them. Once cancellation processing is done then only they do inform the network provider . I need to wait another month to get the refund from the network provider. You get cheaper deals with mobile phones direct but the service is not good as expected. Very bad process. Very bad experience with them.I have seen other reviews with similar experience. Please don\u2019t waste your money. They are breaking rules, customers act law. even after sending the proof of item delivery still playing games and making excuses. Read In reviews that gave same reason for them too. Seeking options to complain on Mobilephonedirect with all the proof and emails if it won\u2019t resolve."

Mobile Phones Direct 1 star review on 22nd March 2023

Anonymous

Mobile Phones Direct 5 star review on 9th January 2023

Allan C Taylor

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ALL for the TRUTH”

Helpful Report

Posted 4 days ago

“Custodian of the Truth”

Helpful Report

Posted 1 week ago

“would give zero stars if I could. I ordered an iPhone 14 from Mobile Phone Direct in late October/early November, and the experience has been nothing short of a nightmare. Within just five days of receiving the phone, it randomly shut down and got stuck in the Apple boot loop (only showing the Apple logo before going black in a constant loop). The phone was completely unusable. I have also seen someone else in the comments experience this. I sent it back for repairs, only to have them return it to me claiming there was "no fault found." I assumed they had fixed it, but just five days after setting it up again, the same exact issue happened. It was unusable and stuck between the Apple logo and a black screen. Luckily, I had kept a backup just in case the same thing happened again. Once again, I sent it back. They are now coming back to me claiming there was is no fault and have sent it back to me without checking with me (even though I explicitly stated over the phone and email that I did not want the phone back). Now, instead of providing me with a replacement (which they should, given that the phone was functional for less than their 14-day exchange period), I am being forced to go to Apple myself to get the issue diagnosed. This company has completely washed their hands of responsibility, refusing to acknowledge the clear defect in the device. This is an absolute scam. This has been an ongoing issue for over 4 months now and I have had the phone for less than 14 days all together. I will be taking this further. They send you a faulty product, and then refuse to help. Avoid this company at all costs.”

Helpful Report

Posted 3 months ago

“Ordered for next day delivery. They then changed it to 4-7 days. 7 days later they are saying it’s out of stock. Next stock another 4-7 days but they can’t even confirm there will be enough stock then. If out of stock state it. Don’t take peoples money if you don’t have the goods”

Helpful Report

Posted 5 months ago

“I bought a refurbished sierra blue iPhone 13 pro 256GB on contract through this company, but I was never informed it was a US-origin device at the time of purchase. This critical detail was completely omitted from the checkout process, and had I known, I wouldn’t have bought the phone. Because of this, I was unable to get the phone repaired when it was damaged. Every phone repair store I visited refused to work on US-origin phones, citing lack of parts and software, and warned that this is a common issue with such devices. Under consumer protection laws, this is a clear case of non-disclosure of material information and selling a product unfit for purpose. The phone became completely unusable. I contacted MPD for help on 4th September asking for the remainder of my contract payments for the handset to be written off at the very least bt ideally a full refund. They claimed it was covered in their terms and conditions that they can’t guarantee the phone's origin since they source devices from a third-party warehouse and even they don't know what origin it'll be and refused to help. However, I checked their T&Cs, and there’s no mention of this whatsoever—a blatant lie. I’ve kept screenshots and downloaded their T&Cs as proof. What followed was an exhausting two-month back-and-forth. I repeatedly pointed out their violations of consumer rights laws, only for them to claim they'd consult management. Each time, they left me waiting for weeks, offering no resolution. Finally, on 5th November, two months after my initial complaint, they said they’d replace the phone if I sent the damaged one back. But by this point, the phone had been unusable for so long that I’d already replaced it through insurance. I explained that I binned the original as I had no reason to keep a broken phone for 2 months, but they refused to offer any alternative or any refund. Worse, in the same email, they changed their story about phone origins again now, claiming, “all of our 'as new' devices are of US origin,” despite initially denying knowledge of this. This company’s practices are not only deceptive but potentially illegal. Their lack of transparency and disregard for customer rights is appalling. Avoid them at all costs. I'm now spending another year paying off an unusable phone.”

Helpful Report

Posted 6 months ago

“In a recent case that garnered widespread attention, an organization dedicated to cybercrime investigation and victim support helped unmask a romance scammer who had defrauded multiple victims. The scammer, operating from behind a web of fake profiles and digital anonymity, posed as a charming and financially secure individual, enticing their targets with false promises of love and a shared future. Over time, this individual managed to gain the trust of several victims and convince them to send significant sums of money under various pretexts, such as "emergencies" or "investment opportunities." The organization, HACKINGPROTEAM, specializes in tracking online scams and aiding scam victims. They were approached by one of the victims, who had grown suspicious after realizing there were inconsistencies in the scammer’s stories. HACKINGPROTEAM quickly mobilized their team of digital forensics experts to investigate. Using advanced techniques in IP tracking, data triangulation, and social media analysis, they were able to trace the scammer's digital footprint across multiple platforms and discovered that the perpetrator operated from a country different than what they had claimed to their victims. As the investigation deepened, HACKINGPROTEAM uncovered a vast network of fake profiles, emails, and even dummy bank accounts linked to the scammer. Collaborating with international banking partners and cybersecurity experts, they pieced together the scammer's real identity by cross-referencing financial transactions and communication patterns. Once the perpetrator’s true identity and location were confirmed, HACKINGPROTEAM presented their findings to law enforcement authorities in the scammer's country. This led to a coordinated sting operation, which resulted in the scammer’s apprehension. Authorities were able to seize assets tied to the scam and access the accounts where the stolen funds were held. In a triumph for the victims, HACKINGPROTEAM and the authorities worked diligently to trace the funds sent by victims and recover nearly all of the stolen money. The recovered funds were then returned to the victims, who were finally able to find justice and closure after their harrowing experience. This case is a powerful reminder of the importance of vigilance in online interactions and the role that specialized organizations like HACKINGPROTEAM play in protecting vulnerable individuals from digital predators. Thanks to their expertise and commitment, the romance scammer was not only stopped but also brought to justice, ensuring that others could avoid falling prey to similar schemes. 𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

Helpful Report

Posted 6 months ago

“ᴀ ғᴇᴡ ʏᴇᴀʀs ᴀɢᴏ, ɪ ᴡᴀs sᴛʀᴜɢɢʟɪɴɢ ᴡɪᴛʜ ᴀ ᴠᴇʀʏ ʟᴏᴡ ᴄʀᴇᴅɪᴛ sᴄᴏʀᴇ, ᴡʜɪᴄʜ ʟɪᴍɪᴛᴇᴅ ᴍʏ ᴀʙɪʟɪᴛʏ ᴛᴏ ɢᴇᴛ ᴀᴘᴘʀᴏᴠᴇᴅ ғᴏʀ ʟᴏᴀɴs ᴏʀ ғᴀᴠᴏʀᴀʙʟᴇ ɪɴᴛᴇʀᴇsᴛ ʀᴀᴛᴇs. ᴛʜᴇɴ ɪ ғᴏᴜɴᴅ 𝗛𝗔𝗖𝗞𝗜𝗡𝗚𝗣𝗥𝗢𝗧𝗘𝗔𝗠 ᴛʜᴀᴛ sᴘᴇᴄɪᴀʟɪᴢᴇᴅ ɪɴ ᴄʀᴇᴅɪᴛ ʀᴇᴘᴀɪʀ ᴀɴᴅ ғɪɴᴀɴᴄɪᴀʟ ᴇᴅᴜᴄᴀᴛɪᴏɴ. ᴛʜᴇʏ sᴛᴀʀᴛᴇᴅ ʙʏ ᴛʜᴏʀᴏᴜɢʜʟʏ ʀᴇᴠɪᴇᴡɪɴɢ ᴍʏ ᴄʀᴇᴅɪᴛ ʀᴇᴘᴏʀᴛ, ʜᴇʟᴘɪɴɢ ᴍᴇ ᴜɴᴅᴇʀsᴛᴀɴᴅ ᴛʜᴇ ғᴀᴄᴛᴏʀs ᴛʜᴀᴛ ᴡᴇʀᴇ ɴᴇɢᴀᴛɪᴠᴇʟʏ ɪᴍᴘᴀᴄᴛɪɴɢ ᴍʏ sᴄᴏʀᴇ, sᴜᴄʜ ᴀs ʟᴀᴛᴇ ᴘᴀʏᴍᴇɴᴛs, ʜɪɢʜ ᴄʀᴇᴅɪᴛ ᴄᴀʀᴅ ᴜᴛɪʟɪᴢᴀᴛɪᴏɴ, ᴀɴᴅ sᴏᴍᴇ ᴏʟᴅ ᴇʀʀᴏʀs ᴛʜᴀᴛ ʜᴀᴅɴ’ᴛ ʙᴇᴇɴ ᴄᴏʀʀᴇᴄᴛᴇᴅ. ᴛʜᴇ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴ ɢᴜɪᴅᴇᴅ ᴍᴇ sᴛᴇᴘ ʙʏ sᴛᴇᴘ ᴏɴ ʜᴏᴡ ᴛᴏ ᴅɪsᴘᴜᴛᴇ ɪɴᴀᴄᴄᴜʀᴀᴄɪᴇs ᴏɴ ᴍʏ ᴄʀᴇᴅɪᴛ ʀᴇᴘᴏʀᴛ. ᴛʜᴇʏ ᴀʟsᴏ ᴡᴏʀᴋᴇᴅ ᴡɪᴛʜ ᴄʀᴇᴅɪᴛᴏʀs ᴏɴ ᴍʏ ʙᴇʜᴀʟғ ᴛᴏ ɴᴇɢᴏᴛɪᴀᴛᴇ ʙᴇᴛᴛᴇʀ ʀᴇᴘᴀʏᴍᴇɴᴛ ᴛᴇʀᴍs ᴀɴᴅ ᴀssɪsᴛᴇᴅ ᴍᴇ ɪɴ ᴄʀᴇᴀᴛɪɴɢ ᴀ ʙᴜᴅɢᴇᴛ ᴛᴏ ᴇɴsᴜʀᴇ ɪ ᴄᴏᴜʟᴅ ᴍᴀᴋᴇ ᴛɪᴍᴇʟʏ ᴘᴀʏᴍᴇɴᴛs. ᴀᴅᴅɪᴛɪᴏɴᴀʟʟʏ, ᴛʜᴇʏ ᴇᴅᴜᴄᴀᴛᴇᴅ ᴍᴇ ᴏɴ ʜᴏᴡ ᴛᴏ sᴛʀᴀᴛᴇɢɪᴄᴀʟʟʏ ᴜsᴇ ᴄʀᴇᴅɪᴛ ᴛᴏ ʙᴜɪʟᴅ ᴀ ᴘᴏsɪᴛɪᴠᴇ ʜɪsᴛᴏʀʏ, ʟɪᴋᴇ ᴋᴇᴇᴘɪɴɢ ᴍʏ ᴄʀᴇᴅɪᴛ ᴜᴛɪʟɪᴢᴀᴛɪᴏɴ ʙᴇʟᴏᴡ 𝟹𝟶% ᴀɴᴅ ᴘᴀʏɪɴɢ ᴍᴏʀᴇ ᴛʜᴀɴ ᴛʜᴇ ᴍɪɴɪᴍᴜᴍ ᴅᴜᴇ ᴇᴀᴄʜ ᴍᴏɴᴛʜ. ᴡɪᴛʜɪɴ ᴍᴏɴᴛʜs, ɪ sᴛᴀʀᴛᴇᴅ sᴇᴇɪɴɢ ɪᴍᴘʀᴏᴠᴇᴍᴇɴᴛ. ᴍʏ sᴄᴏʀᴇ sᴛᴇᴀᴅɪʟʏ ɪɴᴄʀᴇᴀsᴇᴅ ᴀs ᴏʟᴅ ᴅᴇʙᴛs ᴡᴇʀᴇ ᴘᴀɪᴅ ᴏғғ, ᴅɪsᴘᴜᴛᴇs ᴡᴇʀᴇ ʀᴇsᴏʟᴠᴇᴅ, ᴀɴᴅ ɪ ᴍᴀɪɴᴛᴀɪɴᴇᴅ ɢᴏᴏᴅ ғɪɴᴀɴᴄɪᴀʟ ʜᴀʙɪᴛs. ʙʏ ᴛʜᴇ ᴇɴᴅ ᴏғ ᴛʜᴇ ᴘʀᴏᴄᴇss, ᴍʏ ᴄʀᴇᴅɪᴛ sᴄᴏʀᴇ ʜᴀᴅ ɢᴏɴᴇ ғʀᴏᴍ ᴠᴇʀʏ ʟᴏᴡ ᴛᴏ ᴀɴ ɪᴍᴘʀᴇssɪᴠᴇ ʟᴇᴠᴇʟ, ᴏᴘᴇɴɪɴɢ ᴅᴏᴏʀs ᴛᴏ ʙᴇᴛᴛᴇʀ ғɪɴᴀɴᴄɪᴀʟ ᴏᴘᴘᴏʀᴛᴜɴɪᴛɪᴇs ᴀɴᴅ ɢɪᴠɪɴɢ ᴍᴇ ᴀ sᴇɴsᴇ ᴏғ ᴄᴏɴᴛʀᴏʟ ᴏᴠᴇʀ ᴍʏ ғɪɴᴀɴᴄɪᴀʟ ғᴜᴛᴜʀᴇ. 𝗛𝗔𝗖𝗞𝗜𝗡𝗚𝗣𝗥𝗢𝗧𝗘𝗔𝗠 ɴᴏᴛ ᴏɴʟʏ ʀᴇᴘᴀɪʀᴇᴅ ᴍʏ ᴄʀᴇᴅɪᴛ ʙᴜᴛ ᴀʟsᴏ ᴇᴍᴘᴏᴡᴇʀᴇᴅ ᴍᴇ ᴡɪᴛʜ ᴛʜᴇ ᴋɴᴏᴡʟᴇᴅɢᴇ ᴛᴏ ᴍᴀɪɴᴛᴀɪɴ ɪᴛ ʟᴏɴɢ-ᴛᴇʀᴍ. 𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

Helpful Report

Posted 7 months ago

“*How an Organization Helped Me Track Down the Person Who Stole My Cryptocurrency* A few months ago, I became a victim of a cryptocurrency theft that left me devastated. Like many others, I had invested in digital currencies, trusting that the security of my wallet and the platforms I used would be enough. Unfortunately, my funds were drained from my wallet, and the trail went cold. I initially felt helpless, thinking there was no way to recover my stolen assets. After some time researching, I came across an organization(HACKINGPROTEAM001) specializing in tracking cryptocurrency fraud. Their expertise in blockchain forensics and cyber investigations gave me hope, so I decided to reach out for help. I provided them with all the necessary information, including transaction IDs, wallet addresses, and any suspicious activity I noticed before the theft. Hackingproteam got to work immediately, using blockchain analysis tools to trace the flow of my stolen funds. The transparency of blockchain technology allowed them to follow the digital trail left by the thief. They mapped out the series of transactions that the stolen crypto had passed through, revealing a complex web of wallet addresses and exchanges. After a few days, the organization managed to pinpoint a suspicious account linked to the thief. With this breakthrough, they collaborated with relevant authorities and exchanges to track down the individual behind the wallet. Their thorough investigation not only uncovered the identity of the culprit but also helped recover larger portion of my funds. What impressed me the most was Hackingproteam efficiency and commitment. Their deep understanding of blockchain technology and cryptocurrency networks made the impossible seem achievable. They also educated me on improving my wallet’s security and how to recognize potential scams in the future. In the end, while the journey was stressful, I am incredibly grateful for the organization’s assistance. They not only helped me track down the person who stole my crypto but also restored my confidence in the possibility of justice in the world of digital assets. For anyone facing a similar situation, I highly recommend seeking help from professionals who have the right tools and experience to fight back against crypto theft. If you ever find yourself in a similar situation, I highly recommend reaching out to them. You can contact them via 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

Helpful Report

Posted 8 months ago

“𝗜 𝗵𝗼𝗽𝗲 𝗺𝘆 𝗿𝗲𝘃𝗶𝗲𝘄 𝗵𝗲𝗹𝗽𝘀 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗲𝗹𝘀𝗲 𝗮𝘃𝗼𝗶𝗱 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝗳𝗮𝘁𝗲｡ 𝑰 𝒉𝒂𝒅 𝒂 𝒗𝒆𝒓𝒚 𝒅𝒊𝒔𝒉𝒆𝒂𝒓𝒕𝒆𝒏𝒊𝒏𝒈 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒘𝒊𝒕𝒉 𝒂𝒏 𝒐𝒏𝒍𝒊𝒏𝒆 𝒄𝒓𝒚𝒑𝒕𝒐𝒄𝒖𝒓𝒓𝒆𝒏𝒄𝒚 𝒄𝒐𝒎𝒑𝒂𝒏𝒚 𝒘𝒉𝒆𝒓𝒆 𝑰 𝒍𝒐𝒔𝒕 𝒃𝒐𝒕𝒉 𝒎𝒚 𝒊𝒏𝒊𝒕𝒊𝒂𝒍 𝒊𝒏𝒗𝒆𝒔𝒕𝒎𝒆𝒏𝒕 𝒂𝒏𝒅 𝒂𝒍𝒍 𝒑𝒐𝒕𝒆𝒏𝒕𝒊𝒂𝒍 𝒆𝒂𝒓𝒏𝒊𝒏𝒈𝒔. 𝑰𝒏𝒊𝒕𝒊𝒂𝒍𝒍𝒚, 𝒎𝒚 𝒇𝒊𝒓𝒔𝒕 𝒊𝒏𝒗𝒆𝒔𝒕𝒎𝒆𝒏𝒕 𝒘𝒂𝒔 𝒔𝒎𝒂𝒍𝒍, 𝒂𝒏𝒅 𝑰 𝒓𝒆𝒄𝒆𝒊𝒗𝒆𝒅 𝒎𝒚 𝒑𝒂𝒚𝒐𝒖𝒕 𝒂𝒔 𝒆𝒙𝒑𝒆𝒄𝒕𝒆𝒅. 𝑬𝒏𝒄𝒐𝒖𝒓𝒂𝒈𝒆𝒅 𝒃𝒚 𝒕𝒉𝒊𝒔, 𝑰 𝒅𝒆𝒄𝒊𝒅𝒆𝒅 𝒕𝒐 𝒓𝒆𝒊𝒏𝒗𝒆𝒔𝒕. 𝑨 𝒄𝒐𝒎𝒑𝒂𝒏𝒚 𝒔𝒕𝒂𝒇𝒇 𝒎𝒆𝒎𝒃𝒆𝒓 𝒓𝒆𝒂𝒄𝒉𝒆𝒅 𝒐𝒖𝒕 𝒕𝒐 𝒎𝒆 𝒐𝒏 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑, 𝒆𝒏𝒄𝒐𝒖𝒓𝒂𝒈𝒊𝒏𝒈 𝒎𝒆 𝒕𝒐 𝒓𝒆𝒊𝒏𝒗𝒆𝒔𝒕 𝒂𝒏𝒅 𝒈𝒖𝒊𝒅𝒊𝒏𝒈 𝒎𝒆 𝒕𝒉𝒓𝒐𝒖𝒈𝒉 𝒕𝒉𝒆 𝒑𝒓𝒐𝒄𝒆𝒔𝒔. 𝑻𝒉𝒊𝒔 𝒕𝒊𝒎𝒆, 𝑰 𝒊𝒏𝒗𝒆𝒔𝒕𝒆𝒅 𝒂 𝒔𝒊𝒈𝒏𝒊𝒇𝒊𝒄𝒂𝒏𝒕 𝒂𝒎𝒐𝒖𝒏𝒕, 𝒅𝒓𝒂𝒘𝒏 𝒇𝒓𝒐𝒎 𝒎𝒚 𝒔𝒂𝒗𝒊𝒏𝒈𝒔 𝒂𝒄𝒄𝒖𝒎𝒖𝒍𝒂𝒕𝒆𝒅 𝒐𝒗𝒆𝒓 𝒕𝒉𝒆 𝒚𝒆𝒂𝒓𝒔. 𝑬𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒔𝒆𝒆𝒎𝒆𝒅 𝒕𝒐 𝒃𝒆 𝒈𝒐𝒊𝒏𝒈 𝒔𝒎𝒐𝒐𝒕𝒉𝒍𝒚 𝒖𝒏𝒕𝒊𝒍 𝒊𝒕 𝒘𝒂𝒔 𝒕𝒊𝒎𝒆 𝒕𝒐 𝒘𝒊𝒕𝒉𝒅𝒓𝒂𝒘 𝒎𝒚 𝒑𝒓𝒐𝒇𝒊𝒕𝒔. 𝑺𝒖𝒅𝒅𝒆𝒏𝒍𝒚, 𝑰 𝒘𝒂𝒔 𝒅𝒆𝒂𝒄𝒕𝒊𝒗𝒂𝒕𝒆𝒅 𝒇𝒓𝒐𝒎 𝒎𝒂𝒌𝒊𝒏𝒈 𝒂𝒏𝒚 𝒘𝒊𝒕𝒉𝒅𝒓𝒂𝒘𝒂𝒍𝒔. 𝑰 𝒊𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 𝒄𝒐𝒏𝒕𝒂𝒄𝒕𝒆𝒅 𝒕𝒉𝒆 𝒔𝒕𝒂𝒇𝒇 𝒎𝒆𝒎𝒃𝒆𝒓 𝒘𝒉𝒐 𝒉𝒂𝒅 𝒂𝒔𝒔𝒊𝒔𝒕𝒆𝒅 𝒎𝒆, 𝒂𝒏𝒅 𝒉𝒆 𝒅𝒊𝒓𝒆𝒄𝒕𝒆𝒅 𝒎𝒆 𝒕𝒐 𝒕𝒉𝒆 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒅𝒆𝒔𝒌. 𝑻𝒉𝒆𝒚 𝒓𝒆𝒒𝒖𝒆𝒔𝒕𝒆𝒅 𝒕𝒉𝒂𝒕 𝑰 𝒄𝒍𝒆𝒂𝒓 𝒔𝒐𝒎𝒆 𝒇𝒆𝒆𝒔, 𝒘𝒉𝒊𝒄𝒉 𝑰 𝒑𝒓𝒐𝒎𝒑𝒕𝒍𝒚 𝒑𝒂𝒊𝒅, 𝒃𝒖𝒕 𝑰 𝒔𝒕𝒊𝒍𝒍 𝒄𝒐𝒖𝒍𝒅𝒏’𝒕 𝒂𝒄𝒄𝒆𝒔𝒔 𝒎𝒚 𝒇𝒖𝒏𝒅𝒔. 𝑻𝒉𝒆 𝒆𝒏𝒕𝒊𝒓𝒆 𝒔𝒊𝒕𝒖𝒂𝒕𝒊𝒐𝒏 𝒔𝒕𝒂𝒓𝒕𝒆𝒅 𝒕𝒐 𝒇𝒆𝒆𝒍 𝒍𝒊𝒌𝒆 𝒂 𝒔𝒄𝒂𝒎. 𝑫𝒆𝒔𝒑𝒆𝒓𝒂𝒕𝒆 𝒇𝒐𝒓 𝒂 𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏, 𝑰 𝒔𝒐𝒖𝒈𝒉𝒕 𝒉𝒆𝒍𝒑 𝒆𝒍𝒔𝒆𝒘𝒉𝒆𝒓𝒆 𝒂𝒏𝒅 𝒘𝒂𝒔 𝒓𝒆𝒇𝒆𝒓𝒓𝒆𝒅 𝒕𝒐 𝒂 𝑩𝒊𝒕𝒄𝒐𝒊𝒏 𝒆𝒙𝒑𝒆𝒓𝒕 𝒘𝒉𝒐 𝒔𝒖𝒄𝒄𝒆𝒔𝒔𝒇𝒖𝒍𝒍𝒚 𝒕𝒓𝒂𝒄𝒌𝒆𝒅 𝒂𝒏𝒅 𝒓𝒆𝒄𝒐𝒗𝒆𝒓𝒆𝒅 𝒎𝒚 $𝟒𝟑𝟔,𝟎𝟎𝟎 𝒇𝒐𝒓 𝒂𝒏 𝒂𝒈𝒓𝒆𝒆𝒅-𝒖𝒑𝒐𝒏 𝒇𝒆𝒆. 𝑰 𝒘𝒂𝒔 𝒊𝒏𝒄𝒓𝒆𝒅𝒊𝒃𝒍𝒚 𝒈𝒓𝒂𝒕𝒆𝒇𝒖𝒍 𝒂𝒏𝒅 𝒘𝒐𝒖𝒍𝒅 𝒉𝒂𝒗𝒆 𝒘𝒊𝒍𝒍𝒊𝒏𝒈𝒍𝒚 𝒑𝒂𝒊𝒅 𝒎𝒐𝒓𝒆 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒓𝒆𝒄𝒐𝒗𝒆𝒓𝒚 𝒐𝒇 𝒎𝒚 𝒇𝒖𝒏𝒅𝒔. 𝑰'𝒎 𝒓𝒆𝒍𝒊𝒆𝒗𝒆𝒅 𝑰 𝒅𝒊𝒅𝒏'𝒕 𝒇𝒂𝒍𝒍 𝒗𝒊𝒄𝒕𝒊𝒎 𝒆𝒏𝒕𝒊𝒓𝒆𝒍𝒚 𝒂𝒏𝒅 𝒘𝒐𝒖𝒍𝒅 𝒉𝒊𝒈𝒉𝒍𝒚 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝑯𝑨𝑪𝑲𝑰𝑵𝑮𝑷𝑹𝑶𝑻𝑬𝑨𝑴 𝒕𝒐 𝒂𝒏𝒚𝒐𝒏𝒆 𝒊𝒏 𝒂 𝒔𝒊𝒎𝒊𝒍𝒂𝒓 𝒔𝒊𝒕𝒖𝒂𝒕𝒊𝒐𝒏. 𝒀𝒐𝒖 𝒄𝒂𝒏 𝒓𝒆𝒂𝒄𝒉 𝒕𝒉𝒆𝒎 𝒗𝒊𝒂 𝒆𝒎𝒂𝒊𝒍 𝒂𝒕 𝑯𝑨𝑪𝑲𝑰𝑵𝑮𝑷𝑹𝑶𝑻𝑬𝑨𝑴𝟎𝟎𝟏 (𝑨𝑻) 𝑮𝒎𝒂𝒊𝒍 .𝒄𝒐𝒎 𝑨𝒍𝒔𝒐 𝒐𝒏 𝒕𝒉𝒆𝒓𝒆 𝒘𝒆𝒃𝒔𝒊𝒕𝒆 @ 𝒘𝒘𝒘.𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎.𝒕𝒐𝒑 𝒂𝒏𝒅 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑 𝒏𝒖𝒎𝒃𝒆𝒓 @ +𝟒𝟒𝟕𝟓𝟐𝟔𝟏𝟖𝟕𝟑𝟕𝟕”

Helpful Report

Posted 8 months ago

“I resolved my credit card debt, which had negatively impacted my credit score for years. By seeking help from HackingProTeam, I initiated a credit dispute that successfully led to the payment of the outstanding debt, its removal from my credit records, and the elimination of all negative items from my credit report. This process was completed seamlessly, without causing any harm to my credit profile across the three credit bureaus. As a result, I am now successfully verified for a Chase Premium Credit Card with a credit line totaling over $250,000, with no upfront payment required. 𝑰 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝒓𝒆𝒂𝒄𝒉𝒊𝒏𝒈 𝒐𝒖𝒕 𝒕𝒐 𝑯𝒂𝒄𝒌𝒊𝒏𝒈𝑷𝒓𝒐𝑻𝒆𝒂𝒎 𝒗𝒊𝒂 𝒆𝒎𝒂𝒊𝒍 𝒂𝒕 𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎𝟎𝟎𝟏@𝒈𝒎𝒂𝒊𝒍.𝒄𝒐𝒎 𝒐𝒓 𝒃𝒚 𝒗𝒊𝒔𝒊𝒕𝒊𝒏𝒈 𝒕𝒉𝒆𝒊𝒓 𝒘𝒆𝒃𝒔𝒊𝒕𝒆 𝒂𝒕 𝒘𝒘𝒘.𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎.𝒕𝒐𝒑 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑 𝒊𝒏𝒒𝒖𝒊𝒓𝒊𝒆𝒔 𝒄𝒂𝒏 𝒃𝒆 𝒎𝒂𝒅𝒆 𝒂𝒕 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕. 𝑻𝒆𝒍𝒆𝒈𝒓𝒂𝒎 𝑯𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎𝒃𝒆𝒔𝒕”

Helpful Report

Posted 9 months ago

“𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 is an exceptional tech expert specializing in recovering lost assets and monitoring binary investment strategies. If you've been scammed by a fraudulent or unregistered cryptocurrency trader, you might not realize that help is available to recover your stolen funds. It's true that victims of bitcoin fraud can get their money back. I faced a similar issue and, thanks to a recommendation that made me discovered 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏. They helped me recover $217,950 worth of lost Bitcoins. When it comes to cryptocurrency recovery, 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀M is the real deal. You can check there website for further enquiries >>>>𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 ᴛᴇʟᴇɢʀᴀᴍ: ʜᴀᴄᴋɪɴɢᴘʀᴏᴛᴇᴀᴍ𝟶 You can also mail them >>> 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋 𝐂𝐎𝐌 WhatsApp them also >>>> +44 7526 187377”

Helpful Report

Posted 9 months ago

“The worst experience in my life The worst experience in my life. I have ordered a phone over 2 weeks ago. The order is still pending!!! They have taken the money at the time of order. Since that moment no contact from Mobile Phones Direct. I had to call them several times to see whether they are aware that I am still waiting. Every time I call I am being told that there is a problem with the Telefonica new system and they don't know when the problem will get resolved. So it can take even a year for me to get the phone!!!!! This is scandal. I have asked for solutions, how we will resolve the problem, what is the time frame for having the problem resolved ... I have asked can I raise formal complaint.. to all of my questions I have hear... sorry buy we have no managers, you can't raise the formal complaint, you have to wait for unknown about of time. Please stay away from them if you don't want to lose your sanity!!!! Date of experience: 13 June 2024”

Helpful Report

Posted 11 months ago

“My wife was showing me a picture she took on her birthday, When I tried to scroll to the next picture, she immediately took the phone away from me. I asked her why she behaved that way, but she said it was nothing. I wasn't convinced. I contacted a hacker through recommendation from a friend who had previously helped with his credit score and was also skilled at breaking into cell phones. I emailed him, and he responded right away. Within 6 hours, he gave me access to her WhatsApp messages, text messages, and all her social media profiles. I discovered that she had pictures of her ex on her phone and was still in contact with him. She had been hiding this from me. I want to express my gratitude to HACKINGPROTEAM for his assistance. If you need similar help, contact him at 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌 Or 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 or 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕 or 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏”

Helpful Report

Posted 11 months ago

“𝐈𝐧 𝐮𝐫𝐠𝐞𝐧𝐭 𝐧𝐞𝐞𝐝 𝐨𝐟 𝐚 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐡𝐚𝐜𝐤𝐞𝐫 𝐭𝐨 𝐫𝐞𝐜𝐨𝐯𝐞𝐫 𝐲𝐨𝐮𝐫 𝐥𝐨𝐬𝐭 𝐨𝐫 𝐬𝐭𝐨𝐥𝐞𝐧 𝐜𝐫𝐲𝐩𝐭𝐨𝐜𝐮𝐫𝐫𝐞𝐧𝐜𝐲, 𝐢𝐧𝐯𝐞𝐬𝐭𝐢𝐠𝐚𝐭𝐞 𝐚 𝐬𝐮𝐬𝐩𝐞𝐜𝐭𝐞𝐝 𝐜𝐡𝐞𝐚𝐭𝐢𝐧𝐠 𝐩𝐚𝐫𝐭𝐧𝐞𝐫, 𝐡𝐚𝐜𝐤 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬, 𝐜𝐥𝐨𝐧𝐞 𝐩𝐡𝐨𝐧𝐞𝐬, 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐜𝐫𝐞𝐝𝐢𝐭 𝐬𝐜𝐨𝐫𝐞𝐬, 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞? 𝐑𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐭𝐨 𝐇𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦 —𝐭𝐡𝐞𝐲 𝐚𝐫𝐞 𝐭𝐡𝐞 𝐭𝐨𝐩 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐣𝐨𝐛. 𝐇𝐞𝐫𝐞 𝐢𝐬 𝐭𝐡𝐞𝐢𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

Helpful Report

Posted 1 year ago

“Total con. Been fighting since jan with over a defective hand set that I set back. So far I have paid £180 to vodaphone for a service mobile phones direct have failed to deliver. Only way to get acknowledgement from Mobile phone direct is write a bad review and even then nothing happens. Moblie phone direct say the contact has ended but the provider vodaphone say they have had no instruction from mobile phones direct!”

Helpful Report

Posted 1 year ago

“The MPD contract may seem cheaper at first glance, but the stress and frustration it brings- it’s not worth it! I received a damaged iPhone & for over 6 months, I endured over 100 emails and countless calls in an attempt to get them to send me a new phone. I received a scratched iPhone, which they initially blamed me for. After much back and forth, they finally agreed to exchange it, which would apparently take 10 days, However, over a month later, they returned the same iPhone back to me with further damage. Their customer service is shockingly poor; each email was answered by someone different who seemed incapable of reading previous messages, forcing me to constantly repeat myself. If you don't follow up multiple times, they simply won't reply. It wasn't until I took the matter through Resolver that they actually responded, again I had to send it back, they said 10 days and again after over a month later and Six months later since my contact start date. I finally received a new, undamaged iPhone, the whole ordeal has been an absolute joke and I am yet to receive any form of refund for the time I have been without what I’ve been paying for. (Update, i received a small amount of what I have paid for, not the full amount with absolutely no explanation for why, or a breakdown of how they worked it out) The amount of time and energy I've invested in resolving this issue, all while being without a phone, is staggering. Their replies feel robotic, as if they're either generated by AI or simply copied and pasted from a template. It's frustrating to see such a lack of genuine engagement from a company. I truly hope that the CEO takes note of these reviews because it's evident that there are significant internal struggles within the organisation. The lack of communication across their teams and the poor communication with customers paint a clear picture of an organisation in disarray. They are an absolute mess, and potential customers deserve to be aware of the chaos before engaging with them. I have to add, this is my 3rd contact with MPD, the first 2 were not a problem so I can only assume it’s gone down hill since AO took over. Avoid MPD at all costs. Pointless even adding my order number to this. I just want to save someone else the trouble of dealing with such a bad company.”

Helpful Report

Posted 1 year ago

“Genuinely the worst retail experience I have had. Sold a new phone, turned out to be as new, which can be a refurbished phone in good condition it also doesn't have to be an english phone so different specification and in our case did not work. Sent it back they then said it is working ad there is nothing wrong with it even though we had had two representatives one from vodaphone and one from Three both of whom categorically stated it does not work and showed us with their own personal sim. As they were unable to fulfil the contract they offered a full refund, and as a final insult then said they would sort out the pac code and for me not to do anything. They cancelled the contract and line within an hour of my call. No pac code arrived they checked and send it has been sent and used. So I spoke to Three( equally useless) who said they sent the code to the phone number which was cancelled not the one on file. Why you would send a PAC code to a number that has been cancelled is beyond me. Given that they do this closing the account within an hour seems malicious or such an indepth lack of understanding of the business you are in. Needless to say my 13 year old daughter has lost her number, been uncontactable for a month outside the house and had the worst experience of her so far short life. Don't be fooled by the nice kind welcoming voices on the phone they pretend to care until you find out they don't care, then they just say speak to the network, and guess what the network say.... speak to the people who gave you the contract.... guess what they say. An infuriating 6 weeks of my life that has resulted in the loss of our number and 30+ telephone calls. A warning, they have the capability to take your money in 1 minute but it will take you 6 week to get it back even if you have not done anything wrong. Surely we should be in a better society than this.”

Helpful Report

Posted 1 year ago

“Horrible company, do not use. They sent out a faulty phone and wouldn't fix or exchange it. We sent it back twice and both times they claimed they couldn't find the fault. More explained in my video on YouTube: Kyle Reviews. https://youtu.be/6VbPR31YQ_8?si=8XNFAGE5sHvhK8rv”

Helpful Report

Posted 1 year ago

“BEWARE OF THIS COMPANY I ordered an iPhone 14 from mobile phones direct which has been lost in transit. They have repeatedly lied to me throughout the whole process as they said they had raised an investigation with DPD (their courier) but they then kept failing to get back to me. I therefore called DPD who said that mobile phones direct are not telling the truth as DPD have no record of an investigation ever being raised. Mobile phones direct are now refusing to respond to me and I therefore strongly advise you to stay away from this company.”

Helpful Report

Posted 1 year ago

“I had the same problem with them over an O2 contract, where I ordered a phone and it just didn't arrive, and when I contacted them they blamed O2 and said O2 were changing their platform or something, for upgrades, so it could take a while to process (days, weeks, months - they couldn't say'). BUT ... I then phoned back and spoke to the cancellation department rather than services and he sorted it for me instantly and the phone arrives tomorrow. He just set up me up for a new contract rather than an upgrade, same cost and I can keep my number - so try that if you are having problems.”

Helpful Report

Posted 1 year ago

Mobile Phones Direct is rated 1.9 based on 194 reviews