Mobile Phones Direct Reviews

3.00 Rating 11 Reviews
45% of reviewers recommend Mobile Phones Direct
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"If you are ever unfortunate enough to be dealing with this company please read over your terms and conditions closely as being mislead on the site is a speciality of this company conning the customer you will be lead to believe you are paying a much smaller line rental than you actually will be. Never assume check is a great term for mobilephonesdirect all these cashback offers are by redemption meaning all the work must be done by you the customer to claim this back over instalments on which hand if you don’t want the hassle of sending across your bill and remembering order reference numbers for months 6,9,12,15 and month 18 then you are better going to the network provider who will give you a deal for much the same price without the hassle. Will not be using them again and will make all friends family and work colleagues customers everybody I know and come across will be told about this bad experience I have been unfortunate enough to experience."
1 Helpful Report
Posted 8 months ago
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"Quite possibly the worst customer service Ive came across, half way through delivering my "next day" handset they requested the courier return to sender. Then lied about actioning such request and tried to blame it on DPD. I wouldnt bother with them again."
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Posted 8 months ago
"Poor service after taking out new contract no free gift as of there promotion customer service non existent"
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Posted 8 months ago
"Phone came on time great. easy to use great. Thanks"
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Posted 9 months ago
"SUPER cheap deals, there was a problem with my tarriff, which o2 made mistake on, but mbilephonedirect very quick uk service center sorted out immediately. was on hold for less than 1 minute and they were VERY helpful and supportive."
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Posted 9 months ago
"Very good deals but there cashback offers are unnecessarily complicated"
1 Helpful Report
Posted 1 year ago
"Delivery arrangements a shambles. The whole sorry saga will take up pages. Next time I will go to a store, no question."
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Posted 1 year ago
"Second time I purchased a phone from them. Phones come unlocked and with next day delivery, I would highly recommend them."
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Posted 1 year ago
"Very helpful and very polite people"
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Posted 1 year ago
"Always ask for concerning personal documents to be sent through email which is always (by its nature) very insecure. Dodgy company - AVOID!"
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Posted 1 year ago
"Excellent service. Easy website and quick delivery."
1 Helpful Report
Posted 1 year ago
Mobile Phones Direct is rated 3.00 based on 11 reviews

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