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Mobile Phones Direct Reviews

2.0 Rating 199 Reviews
23 %
of reviewers recommend Mobile Phones Direct
2.0
Based on 199 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Mobile Phones Direct 5 star review on 10th September 2025
Edwards Fisher
Mobile Phones Direct 5 star review on 24th August 2025
Jose Frajend
Mobile Phones Direct 5 star review on 26th May 2025
Cooper
Mobile Phones Direct 5 star review on 21st May 2025
Mark B Weiberg
Mobile Phones Direct 5 star review on 13th July 2023
Smith
Mobile Phones Direct 5 star review on 18th June 2023
Cory Jensen
Mobile Phones Direct 5 star review on 27th March 2023
Taylor PK
16
Anonymous
Anonymous  // 01/01/2019
Do your research! So far I've received the phone, sold the phone, pay £20 a month and awaiting my first cashback. They make money from people too inept to apply for cashback and it does say after cashback on the website. Simply submit a form and your bill to claim your cashback online. Go to mobilephonesdirect.co.uk/cashback I will update this once I've received my cashback - obviously it could still go wrong...AW
Helpful Report
Posted 5 years ago
Mobile Phones Direct is rated 2.0 based on 199 reviews