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Mobile Phones Direct Reviews

1.9 Rating 194 Reviews
22 %
of reviewers recommend Mobile Phones Direct
1.9
Based on 194 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 46%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Mobile Phones Direct 5 star review on 26th May 2025
Cooper
Mobile Phones Direct 5 star review on 21st May 2025
Mark B Weiberg
Mobile Phones Direct 5 star review on 13th July 2023
Smith
Mobile Phones Direct 5 star review on 18th June 2023
Cory Jensen
Mobile Phones Direct 5 star review on 27th March 2023
Taylor PK
Mobile Phones Direct 1 star review on 22nd March 2023
Anonymous
Mobile Phones Direct 5 star review on 9th January 2023
Allan C Taylor
14
Anonymous
Anonymous  // 01/01/2019
Do your research! So far I've received the phone, sold the phone, pay £20 a month and awaiting my first cashback. They make money from people too inept to apply for cashback and it does say after cashback on the website. Simply submit a form and your bill to claim your cashback online. Go to mobilephonesdirect.co.uk/cashback I will update this once I've received my cashback - obviously it could still go wrong...AW
Helpful Report
Posted 5 years ago
Mobile Phones Direct is rated 1.9 based on 194 reviews