Mobile Phones Direct Reviews

1.8 Rating 180 Reviews
19 %
of reviewers recommend Mobile Phones Direct
1.8
Based on 180 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5

Write Your review

Tell us how Mobile Phones Direct made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Mobile Phones Direct 5 star review on 13th July 2023
Smith
Mobile Phones Direct 5 star review on 30th June 2023
Reed C Newman
Mobile Phones Direct 5 star review on 18th June 2023
Cory Jensen
Mobile Phones Direct 5 star review on 27th March 2023
Taylor PK
Mobile Phones Direct 1 star review on 22nd March 2023
Anonymous
Mobile Phones Direct 5 star review on 9th January 2023
Allan C Taylor
Mobile Phones Direct 5 star review on 21st December 2022
Connolly V Jarnes
13
Anonymous
Anonymous  // 01/01/2019
I had the same problem with them over an O2 contract, where I ordered a phone and it just didn't arrive, and when I contacted them they blamed O2 and said O2 were changing their platform or something, for upgrades, so it could take a while to process (days, weeks, months - they couldn't say'). BUT ... I then phoned back and spoke to the cancellation department rather than services and he sorted it for me instantly and the phone arrives tomorrow. He just set up me up for a new contract rather than an upgrade, same cost and I can keep my number - so try that if you are having problems.
Helpful Report
Posted 4 months ago
Very good deals but there cashback offers are unnecessarily complicated
Helpful Report
Posted 6 years ago
Mobile Phones Direct is rated 1.8 based on 180 reviews