“MPD 116245593
SERIOUS AND HONEST ADVICE TO YOU ALL:
Please do not purchase ANYTHING from this company as they are nothing but liars, fraudsters and scammers.
I purchased an I phone 12(as new) in June 2023.
Before I agreed to purchase the I phone 12(as new), I asked the sales person what as new meant and his reply was ‘It means it would not come in its original box as it had previously been sent out to someone but they decided they did not want it anymore and sent it back to us, so it would not have been used’
But because we can not send it to you in its original box because the person who received it prior had opened it’ this is why we can not send it to you in its original box and say ‘it’s brand new’
Again he confirmed the I phone 12 would not have been used prior.
So after being told this I agreed to take out the contract.
However since receiving the I phone 12, the battery has not been lasting long at all.
So I was advised by a friend to check the battery health,… only... Read more”
“spying on a cheating partner sometimes is probably just the necessity because that’s just the only way you can find out the truth about them .
When I was losing my mind with my cheating husband I just had no other choice than just to find the truth about his lies .i went to hire guruspy32@gmail.com
and just within 48 hours I got all his phone activities right on my phone .it’s safe and very user friendly”
“OnePlus 8T KB2003 purchased as difficult to find elsewhere. Product exactly as described new in box, adaptor thrown in for free, good communication from seller, delivery in 1 week from DHL couriers. No complaints at all and would buy from this seller again.
The phone is great too :-)”
“Terrible company. They sold me a defective phone and even with a diagnostic report from Apple they refused to acknowledge and exchange my phone. They also made me pay for the shipping to send the phone back to them for testing, at the beginning of the whole problem and now refuses to pay for it. I had to throw away a few screen protectors to take photos and videos of me testing it and showing the defect and they also refuse to reimburse me for that.
Don't buy anything with them, if you do pray to god that you don't have an issue because you will be in deep trouble.”
“Awful experience. Ordering the phone and contract was fine, but I chose to cancel within the cooling-off period as the service in my area was poor (despite Three's coverage maps indicating that it'd be strong).
I sent the device back in December. It's now April and I'm still awaiting a refund of the £797 "early cancellation charge" that was taken by mistake. I've also been charged a further £242 last week for no apparent reason.
MPD's customer service is good at replying quickly, but to date has had absolutely no effect whatsoever.
I'll be commencing legal action in a week instead.”
“I had a wonderful relationship with my boyfriend for two years. But then I got a job on the other end of the city, and we met less after that. Before I knew it, he was avoiding my calls and rarely visits.
After hearing my friends suggestion I tried their Pro version, It turned out that he was chatting about his frustration with his ex-girlfriend. I calmly confronted him, and he was apologetic. I decided to leave my job to work on our relationship.
CLOUDGEEKSYNC@GMAIL.COM”
“Very bad experience with Mobile phones direct .
I have placed an order on 7th March and upfront cost 299£. Item has been delivered to me on 9th March. As my existing contract going to end in June I can’t transfer my mobile number. If I want to keep the number I have to pay the termination fee. Hence I decided to cancel the order/contract with in 15 days cooling off period. I called mobile phones direct on the same day 9th for cancellation. They advised me to return the phone with in 3 days . I posted the device on the same day 9th through Royal Mail Special next day delivery which I have paid 9£. The item has been delivered to mobile phone direct on 10th March 9:30 AM and signed by them. Contacted Customer service and they asked me to provide royal tracking id and proof . Provided trackingid and proof to them . Then they said I need to wait 5-7 working to process the cancellation. Keep on chasing them . Every time same wait till 7 working days . Today again I called customer service . I have been informed that some backlog items hence the delay. No notifications or communication about the delay . Still I am waiting for the cancellation process and then another 5 working days for the refund . Though I am not using the SIM card still I have paid to network providers as mobiles phones direct didn’t inform them. Once cancellation processing is done then only they do inform the network provider . I need to wait another month to get the refund from the network provider. You get cheaper deals with mobile phones direct but the service is not good as expected. Very bad process. Very bad experience with them.I have seen other reviews with similar experience. Please don’t waste your money. They are breaking rules, customers act law. even after sending the proof of item delivery still playing games and making excuses. Read In reviews that gave same reason for them too. Seeking options to complain on Mobilephonedirect with all the proof and emails if it won’t resolve.”
“Avoid at all costs - their phones are sourced from the US and so do not fully work in the UK - I spent countless hours on hold trying to get the phone replaced - they delay and delay and then it's your fault that it's gone passed their '30-day return' policy - I have reported them to the Online Standards Authority and other government bodies.”
“Order was pending and then cancelled on their end - no reason as to why, they won't tell me for "my security". Clean credit history and no previous issues with getting phone contracts. Suspect they just don't have the stock. Utterly unhelpful correspondence and 'helpline' staff.”
“Appalling service! I would give no stars but had to put one to leave this review! They promised me £70 trade in for my old phone and said they would send a jiffy bag to return it, however, despite phone calls and emails (and constant promises that the bag would come) over several MONTHS it has still not arrived. They reply to emails with generic responses promising to help and wishing you a good day but go round and round in circles continually asking the same questions that in the end you just have to give up!
I CANNOT EMPHASISE ENOUGH HOW TRULY DREADFUL THEY ARE!!!!!!!!!!”
“Get into your spouses and kids phones and other gadgets without them knowing or suspecting. It feels good and safe to know what your family members and loved one’s does at always without them knowing . I had always thought it was never possible to monitor your partner or children without them noticing, but all thanks to him I am able to view my partners activities without her even knowing.
SUPPORT@HACKERSPYVILLE.COM”
“Twice now I’ve paid upfront for advertised, in stock next day delivery iPhones, they run the credit check take the big deposit then show awaiting stock with no estimated delivery date, I waited 2 weeks on the first attempt before cancelling ordered a different iPhone now the same - if you don’t have stock say so”
“Do you need to increase your credit score?
Do you intend to upgrade your school grade?
Do you want to hack your cheating spouse Email, whatsapp, Facebook, instagram or any social network?
Do you need any information concerning any database.
Do you need to retrieve deleted files? Do you need to clear your criminal records or DMV?
Do you want to remove any site or link from any blog?
SUPPORT@HACKERSPYVILLE.COM”
“I ordered iphone 14pro in September and it was initially ‘next day delivery’. It’s been 3 months now and they still can’t deliver the phone. I paid in cash with my credit card, paying interest on it, and they using my money. The agents promise to back with an answer but never do. Even after escalating to the manager, they never got back to me as promised a 24 hours response. I wasted my time sending multiple emails and calling them. This is disgusting. I am raising the issue with trading standard agency. Please do not waste your money and time with this clowns. Other competitors are delivering the same product within 3-4 weeks as they promise.”
“What went wrong???….. ermmm everything, got sent a phone that don’t work, I send back special delivery, and now they have ignored me for days and days, terrible customer service, been on hold on a 0345 number for well over 2 and half hours and still I haven’t got through to anyone. Got promised someone would call me back on an occasion and surprise surprise I got no call back. A terrible company who sweet talk you on the phone to get your money and custom……. Then when there’s a problem they go vague or just totally ignore you…….. DO NOT GO THROUGH THIS COMPANY”
“ABSOLUTELY AVOID THIS COMPANY. After waiting 2 months with one only 1 email to update me on my purchase, I called up numerous times. I finally got sick of waiting and cancelled. The lady on the phone confirmed it was cancelled and that I would receive a refund. I then ordered a new phone that arrived the next day. Now the phone is suddenly in stocked and being shipped! After I cancelled it. Now I am in an awful situation. AVOID AVOID”
