Trustpilot reviews Categories Blog My Reviews My Settings Help LOG OUT Alternate Text Maciej GB For companies Review of Mobile Phones Direct Ltd Maciej 1 review 1 star: Bad Updated 18 minutes ago Truly horrible company Horrible company. I bought a phone from them but they have opened my account in wrong name. They used my wife's name. The wife also made an order which was cancelled due to failing security apparently. I have been calling them every day for 4 days and they are not interested in sorting the mess they created. Each time they promise to call back but they never do. I made an official complaint and requested call from a manager which was also ignored. When you trying to resolve the issue on the phone I was put on hold for up to 30 minutes multiple times and then cut off.