Cashback is a scam! I am leaving this 1 star review purely because of the Cashback scam that Mobile Phones Direct are running. You are told you will receive x amount of cashback and that you will receive it in instalments on certain months of your contract. What you are NOT told, unless you dive into the small print, is that you have to manually go in and fill out a form, involving you uploading that months mobile bill, for those specific months. If you do not do this, you lose out. I missed out on my first two instalments as I was simply unaware that I had to claim them manually. It is also a long process to claim them, as you have to log in to your mobile provider, find the matching bill, download it and then upload it to Mobile Phones direct. IT all feels like a very well thought out money making scheme on their part, nothing more than scam. They are relying on people to not read the small print and miss their instalment claims. Dirty, sneaky, money grabbing, scamming company.