ordered a Nokia XR20 6GB ram from their site and they sent me the wrong phone. They said they cannot get the 6GB version so I can have £50 as a gesture or send the phone back and have the contract cancelled. I sent the phone back but they are alleging there is a "very big scratch over the front camera" and so will not accept the phone back. I am now stuck with a contract on a phone I did not order due to their error. Trading standards have been contacted
3 years ago
Mobile Phones Direct has a
1.9
average rating
from
194
reviews
Related Photos & Videos
