Anything not to pay cash back. Even though after repeated efforts to place an online claim which would not be processed, even after calling the help line and waiting hours, even after sending a message to the email helpline (given over the phone) proving claim is due, they let it go past the date and now say 1. Claim not made in time, we WONT pay, 2. We didn't get your email then said email sent to incorrect address although that was what was given over the phone. They then sorted it and paid it. Now it's the next claim and they say they have already paid it!!! DO NOT TRUST THIS COMPANY. DO NOT TAKE ANY FORM OF CASH BACK AGREEMENT.