Initial contact excellent, phone delivered a week ago. All good. Then it turns out I've been issued a number already in use. So am patiently waiting for my replacement sim (1 week) and now had my first bill with rental for this period. Which 02 can't sort as I've got incorrect details. So overall quick to take details, not quick to help out. Tried to call but have had wait times in excess of 25 minutes. Not a very happy customer!
9 years ago
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