Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,924 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 13th March 2026

132

Anonymous

Anonymous // 01/01/2019

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“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

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Posted 2 years ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 2 years ago

“Very easy. I did 4 accounts upgrade mobile. So happy. Thank you.”

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Posted 2 hours ago

“Easy process to get phone happy with tht service thanks”

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Posted 12 hours ago

“Excellent renewal, great customer service and competitive pricing.”

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Posted 18 hours ago

“Amazing. Ordered at 9pm Saturday night, delivered Sunday morning before 11am I never asked for an express service but you did this as part of your BAU process. Very impressed and I thank you.”

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Posted 1 day ago

“Easy to manage online, speedy delivery”

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Posted 2 days ago

“Excellent prices and easy to deal with. Will use again and recommend to friends and family.”

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Posted 4 days ago

“Great tp understand”

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Posted 5 days ago

“Fast and easy”

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Posted 1 week ago

“Good savings on mobile plans”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“It was good in the end, had a little problem with connection but after being given the QR code all is well now. I do think something to consider is there is only chat for customer service. This is very slow, and would be so much better if you could just talk to someone. But sorted and please so far 😁”

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Posted 2 weeks ago

“Excellent service with good communication very clear on tariffs price plan will definitely recommend”

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Posted 2 weeks ago

“Great range of offers. Transaction was easy to make and deliver was next day. Even the transfer of my number was made easy!! Thank you!”

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Posted 2 weeks ago

“I’ve been a customer with Mobiles.co.uk for at least 5 years plus, and my experience has consistently been very positive. They regularly offer great deals that are hard to beat, and the whole ordering process has always been smooth and easy to follow, including the upgrde sim options. The user interface on the website is clear and straightforward, which makes upgrading or choosing a new contract quick and hassle-free. I’ve also had no problems at all with cashback claims over the years – the process has been simple and reliable every time, which is something I really value. Overall, it’s been a seamless experience from start to finish on each purchase. I’d highly recommend Mobiles.co.uk to anyone looking for good value deals and a stress-free buying process.”

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Posted 2 weeks ago

“Simple and easy to order.”

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Posted 2 weeks ago

“Happy with the service”

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Posted 2 weeks ago

“Great prices and deals with next day delivery. Great service”

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Posted 2 weeks ago

“Great prices and customer service 👏”

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Posted 3 weeks ago

“Easy ordering process and good updates from then on”

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Posted 3 weeks ago

“Easy ordering and quick delivery. Best prices around”

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Posted 1 month ago

Mobiles.co.uk is rated 4.7 based on 37,924 reviews