Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

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Posted 3 years ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 3 years ago

“Great service, My device was on pre order but received it sooner than expected. It was a positive experience.Thank you.”

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Posted 4 days ago

“It’s great service. Thank you”

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Posted 1 week ago

“Very happy”

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Posted 1 week ago

“Best offers, easy buy.”

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Posted 1 week ago

“Swiss was very helpful explaining each step of the process. Happy with the customer service”

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Posted 4 weeks ago

“Quick and simple to change provider and eSIM”

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Posted 1 month ago

“not even received my sim card yet”

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Posted 1 month ago

Hello Daniel Thank you for your review. I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email with so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 month ago

“Very good”

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Posted 1 month ago

“I first used the site two years ago for my first contract phone (having always used PAYG SIMs with purchased-outright handsets previously). Purchase, delivery and setup was straightforward and I've never needed to contact them for support with anything. A series of follow-up emails help with setting up if new to this kind of thing, which may be helpful for some. Overall the experience has been positive. I've just taken out a new contract for a phone for my partner and all seems to be working well with that one so far too.”

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Posted 1 month ago

“Helpful and informative”

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Posted 2 months ago

“Always best for effective costs. This time I got £3/month effective cost for SIM only with ID mobile with 50GB data rollover and International roaming also no price rise guarantee.”

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Posted 2 months ago

“I bought a sim card £15 a month signal is not brilliant which is 3bars but better than my 02 which is 1 bar”

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Posted 2 months ago

“Outstanding customer service money for value”

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Posted 2 months ago

“Great recommendations”

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Posted 2 months ago

“GI’m of value for money and excellent customer service”

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Posted 2 months ago

“Absolute fantastic service. Sorted out everything i needed, quick and easy.”

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Posted 2 months ago

“It was very quick and easy. Also kept me up to date with emails and texts on when things would delivered.”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Site was easy to use. SIM card arrived within a few days”

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Posted 2 months ago

“It was very easy and custmer friendly pricess and the price was very cheap as well.”

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Posted 2 months ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews