Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,733 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

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Posted 2 years ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 2 years ago

“Great products and services. Good prices. Matthew was very helpful.”

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Posted 3 days ago

“They really good”

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Posted 5 days ago

“Always a great service”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Ordered eSIM. Not sure what happen to it been 2 days no update”

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Posted 2 weeks ago

Hello Thank you for your review. I’m sorry to hear you’ve received no information on how to activate your eSIM. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 2 weeks ago

“Brilliant. Smooth process and cheap”

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Posted 2 weeks ago

“I bought sim monthly contract very cheap than other web .Fully recommend”

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Posted 3 weeks ago

“Quick and easy process and a fantastic deal.”

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Posted 3 weeks ago

“Simple and easy process of buying phone. Clear instructions. Highly recommend it. Delivery was quick and accurate. Thanks a lot Mobiles.co.uk, well done”

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Posted 3 weeks ago

“Such an easy and quick purchase and process! Delivery was in less than 24hours! Cheapest deal found here for the latest phone with ID Mobile. Cheaper than anywhere else! So much more than happy. WOULD HIGHLY RECOMMEND”

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Posted 3 weeks ago

“1st time using. Process was very easy x VERY good prices.”

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Posted 3 weeks ago

“Straightforward and easy to navigate and look for the plan you require! Communication is fast and the upgrade (plan I went for) was smooth and transitioned quickly.”

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Posted 3 weeks ago

“Excellent service”

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(Google Pixel 9a 128GB Obsidian) - Posted 1 month ago

“Fast delivery and great service.”

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(Apple IPhone 16 Plus 128GB Black) - Posted 1 month ago

“Vodafone Sim Only deal was perfect for my needs. Network coverage is great. I was withj O2 for past 18 months but signal srength was teriible and hardly any 5G coverage. Vodafone is lot better exereeince. Also, mobiles.co.uk price is very competitive which is not available at other providers. Highly recommended.”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

“The best and the cheapest”

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(HONOR Magic7 Pro 512GB Black) - Posted 1 month ago

“They were ok. Sold me a sim. It turned up”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

Hello Chris Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. We would like some further details on how we can improve our service and your review to a 5*. Kind regards Grace | Mobiles.co.uk

Posted 1 month ago

“Really competitive deals as compared to other dealers. Great value for money and excellent experience. Sim was delivered in less then 24 hours of placing order. Strongly recommend others to rely on mobile.co.uk for best phone and sim only deals.”

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Posted 1 month ago

“Quick service”

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(Id-sim-only-deals) - Posted 1 month ago

“Good stuff here so far”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

Mobiles.co.uk is rated 4.7 based on 37,733 reviews