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Mobiles.co.uk Reviews

4.70 Rating 22,446 Reviews
94% of reviewers recommend Mobiles.co.uk
Company Reviews Product Reviews
Read Mobiles.co.uk Reviews
83.50%
18742 Reviews
10.14%
2277 Reviews
2.10%
472 Reviews
1.78%
400 Reviews
2.47%
555 Reviews
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Category:
Business & Office

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
95%
on-time delivery
98%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
4
Hui
Hui
Verified Buyer
"Fast delivery"
Report
Posted 1 year ago
5
Amanda
Amanda
Verified Buyer
"It does everything with ease and came quick so I could get it for Christmas! A great shop especial at Christmas it is very handy"
Report
Posted 1 year ago
5
More Photos
Michael
Michael
Verified Buyer
"first class.could not get this deal off EE.also introduced a friend. Only problem was unable to collect my bonus for introducing someone. kind regards M morgan"
Report
Posted 1 year ago
Anonymous
Verified Buyer
"Great service competitive prices efficient"
Helpful Report
(Apple IPhone 7 Plus 32GB Rose Gold) - Posted 3 hours ago
Visit Website
Colin
Verified Buyer
"Excellent delivery time, & competitive prices"
Helpful Report
(Apple IPhone XR 64GB (PRODUCT) RED) - Posted 8 hours ago
Anonymous
Verified Buyer
"Got new device and porting across networks was simple. Didn’t get next day delivery as advertised, it took 3 days. Deal on offer was much better than anything else I could find."
Helpful Report
(Apple IPhone 8 64GB Silver) - Posted 22 hours ago
MARIE
Verified Buyer
"I was pleased with the end outcome but felt I had to keep reiterating that I wanted to save money, the first two offers I was informed of were more expensive! I also asked if I’d be able to inform the driver about leaving the delivery with a neighbour as I was due out for sometime time in the delivery day. I was told I’d be able to update the dpd driver, only to find that due to the value of the item it was not possible to ask for it to be left with a neighbour!! I just wish I’d been told this when I asked. The pack (car charger, screen and case) I bought had a very damaged box."
Helpful Report
(Apple IPhone 6s 32GB Gold) - Posted 22 hours ago
DEBRA
Verified Buyer
"Ordered my new phone without any problem and had it delivered to my work the next day. Very efficient."
Helpful Report
(Apple IPhone 6s 32GB Gold) - Posted 2 days ago
JENNA
Verified Buyer
"2nd time using them, always has the best offers and great service. I always recommend mobile.co.uk to others"
Helpful Report
(Apple IPhone XR 64GB White) - Posted 2 days ago
Edward
Verified Buyer
"I havent had the cashback added and paying full amount and no one seems to sort! Not happy"
Helpful Report
(Samsung Galaxy S9 Black) - Posted 2 days ago
Hi Edward,

We have different types of cashback offers. 'Cashback by redemption and Automatic cashback. Further information on how to make your claim can be found via the link below:

https://www.mobiles.co.uk/cashback

If you require any further assistance, please contact us at Reviews@mobiles.co.uk

Thanks,

Michelle
Mobiles.co.uk
Posted 1 day ago
Alan
Verified Buyer
"Couldn’t believe how easy it was! No hassle at all. Order on Saturday after noon had the phone delivered the following morning. Highly recommend!"
Helpful Report
(Apple IPhone XR 64GB (PRODUCT) RED) - Posted 2 days ago
Elliot
Verified Buyer
"Second time I ordered from mobiles.co.uk and did not disappoint. Service was quick and the device arrived when it was supposed to. I got a much better deal than If I used any other store. Recommend 100%."
Helpful Report
(Samsung Galaxy S10e 128GB Canary Yellow) - Posted 2 days ago
Sue
Verified Buyer
"Great service easy transaction"
Helpful Report
(Apple IPhone XR 64GB Blue) - Posted 2 days ago
Elaine
Verified Buyer
"Fantastic service and phone! Thank you"
Helpful Report
(Apple IPhone XR 64GB Black Refurbished) - Posted 2 days ago
Anonymous
Verified Buyer
"So easy. All questions answered in full including how to change contracts over. Phone arrived on time the following day. No problems at all. Thanks mobiles.co.uk"
Helpful Report
(Apple IPhone XR 64GB Black) - Posted 2 days ago
EMIL
Verified Buyer
"They sold me a contract for £24, but the bill is now £26. Bad Service!! Cheating the poor customers"
Helpful Report
(Samsung Galaxy S10e 128GB Prism Black) - Posted 3 days ago
Hi Emil,

We can take a look over your contract tariff information for you; you may have a cashback deal. With cashbacks, your tariff will work our cheaper over the 12/24 month contract.

In order for us to help further, please could you contact us at Reviews@mobiles.co.uk. We'll need your full name, address including postcode, mobile number and order.

Thanks,

Michelle
Mobiles.co.uk
Posted 1 day ago
Penelope
Verified Buyer
"phone arrived promptly all good so far"
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 3 days ago
Anonymous
Verified Buyer
"Fentastic service"
Helpful Report
(Apple IPhone XR 64GB Yellow) - Posted 3 days ago
Anonymous
Verified Buyer
"Good service. Prompt delivery."
Helpful Report
(Apple IPhone 8 64GB Silver) - Posted 4 days ago
Anonymous
Verified Buyer
"I ordered my iPhone 7+ on Thursday at 7.20pm and it arrived by 10am the next day! I got a Vodafone contract that no other network or store could come close to matching and there was only a small upfront cost for the phone. I’m really pleased with the service and phone and have been spreading the word about mobiles.co.uk"
Helpful Report
(Apple IPhone 7 Plus 32GB Gold) - Posted 4 days ago
Anonymous
Verified Buyer
"Extremely efficient; got my phone the very next day!"
Helpful Report
(Samsung Galaxy S10 128GB Prism Green) - Posted 4 days ago
Deborah
Verified Buyer
"Placed order and phone arrived next day . Excellent offer . Would 100% recommend ."
Helpful Report
(Apple IPhone XR 64GB Blue) - Posted 4 days ago
Anonymous
Verified Buyer
"great sevice"
Helpful Report
Posted 5 days ago
Mobiles.co.uk is rated 4.70 based on 22,446 reviews
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