Mobiles.co.uk Reviews - Read 33,969 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.44 out of 5

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Mobiles.co.uk 5 star review on 14th November 2020

114

Anonymous

Anonymous // 01/01/2019

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“Thanks so much”

Posted 2 days ago

“A very good phone nice and easy to use”

(Samsung Galaxy A21s 32GB Blue) - Posted 3 weeks ago

“Order was accepted and phone was delivered quickly without any issue. However My Account on the website is missing the cashback option. Welcome Pack mentions that free gift as "Save £xxx Cashback by redemption".
Have spent many hours chatting to the customer service to resolve the issue but still Cashback option in My Account is missing.
Online tracking of cashback (to check which bills I need to submit for cashback, status of cashback etc.) and online uploading of bills for the cashback was very important for me as sending the bills via recorded post is unnecessary pain (especially since I was told before ordering that I will get online option).”

(Honor 20e 64GB Phantom Blue) - Posted 3 weeks ago

Hi there, I am very sorry to hear about the issues you have experienced with your Cash Back, So we can look into what has happened here, please email us at Reviews@mobiles.co.uk with the following information: -Your Full name -Full address including Postcode -Email Address -Mobile number -Above review Kind regards Jim Mobiles.co.uk

Posted 3 weeks ago

“Was satisfied and happy with service that I got....”

(Apple IPhone 8 64GB Gold Refurbished) - Posted 3 weeks ago

“Very good customer service!”

Posted 3 weeks ago

“I had placed three orders, one which arrived on time, two were declined then had to place a 4th order which now appears to be on its way. I have a salary more than double average UK salary and have a very small mortgage so cannot understand where I'd mobile declined three times. Would I recommend mobiles. Co. UK to anyone. To be honest, no as it took many phone calls to eventually resolve the problem.”

(Apple IPhone SE 128GB Product Red) - Posted 4 weeks ago

Hi Katherine,

We are very sorry to hear that you had been declined on 2 out of the 3 orders you placed. So we can look into what has happened here, please email us at Reviews@mobiles.co.uk with the following information: -Your Full name -Full address including Postcode -Email Address -Mobile number -Above review

Kind regards

Mohsin
Mobiles.co.uk

Posted 4 weeks ago

“Great service”

Posted 4 weeks ago

“Good deal and quick delivery”

(Apple IPhone 12 Pro Max 128GB Pacific Blue) - Posted 4 weeks ago

“Quick and easy process, very informative and friendly staff. Great deals and fast delivery.”

(Google Pixel 5 5G 128GB Sage Green) - Posted 4 weeks ago

“Always the best prices and best deals on”

(Apple IPhone 12 Pro Max 128GB Pacific Blue) - Posted 4 weeks ago

“Process for ordering was easy to follow and the deal was a good one. The phone was delivered promptly as stated.
So far, all good.”

(Google Pixel 4a 128GB Just Black) - Posted 4 weeks ago

“Brilliant handset”

(Samsung Galaxy A51 128GB Prism Crush Black) - Posted 4 weeks ago

“Great deal and easy to arrange online, took just a few minutes.”

(Google Pixel 5 5G 128GB Sage Green) - Posted 4 weeks ago

“Best priced mobile deals around and free next day delivery what's not to love”

(Google Pixel 5 5G 128GB Sage Green) - Posted 4 weeks ago

“I have used mobiles.co.uk many times over the years and have never been disappointed with their service.”

(Belkin Soundform True Wireless Headphones Black) - Posted 4 weeks ago

“Great prices and quick delivery!”

(Apple IPhone 11 128GB Black) - Posted 4 weeks ago

“Thank you”

(Apple IPhone 11 64GB Purple) - Posted 4 weeks ago

“Next day delivery, super quick service. Would definitely reccomend.”

(Apple IPhone 11 64GB Black) - Posted 1 month ago

“Great service cheap prices”

(Samsung Galaxy A42 5G 128GB Prism Dot Black) - Posted 1 month ago

“Fast service, phone looks virtually new despite not being the top condition rating”

Posted 1 month ago

Mobiles.co.uk is rated 4.70 based on 33,969 reviews