Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,813 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,813 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

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Posted 2 years ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 2 years ago

“VERY GOOd”

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Posted 17 hours ago

“Great deals online and fast delivery!”

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Posted 1 day ago

“Friendly company with great deals”

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Posted 1 day ago

“Very efficient service phone ordered and delivered within 24hrs!”

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Posted 1 day ago

“The only downside was I was told about cashback and getting that cashback is a hell.”

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Posted 2 days ago

Hello Thank you for your review. We’re sorry to hear that you’re having problems with your cashback; I understand the concern this would cause. Full details on how to claim your cashback can be found on our website; How to Claim Your Mobile Phone Cashback | Mobiles.co.uk. Kind regards Grace | Mobiles.co.uk

Posted 2 days ago

“Everything was smooth and it was the best deal I could get - sim and phone came together and had no issues”

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Posted 3 days ago

“Very quick”

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Posted 1 week ago

“Site was easy to use, the order arrived very quickly”

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Posted 1 week ago

“Very good service excellent company highly highly recommend”

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Posted 2 weeks ago

“The service is brilliant number one network”

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Posted 2 weeks ago

“Extremely fast and seamless switch over very impressed Would highly recommend”

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Posted 2 weeks ago

“Very happy with quick delivery and service well recommended”

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Posted 2 weeks ago

“A great service”

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Posted 3 weeks ago

“Bought my last few phones from here and always had a great experience from quick next day free delivery, communication and updates through the whole process and most importantly the price is always the best I can find (after searching other places)! Will definitely continue to use this company.”

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Posted 3 weeks ago

“We've got a few contracts from mobile.co.uk and as always great service”

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Posted 3 weeks ago

“So easy and every thing went smoothly 10/10”

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Posted 3 weeks ago

“I always use Mobiles.co.uk when looking for a new mobile deal as I know I will get excellent customer service from knowledgeable and helpful people who are also very patient with the number of questions I ask. The prices are great and so are the number of different options available. Highly recommend.”

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Posted 4 weeks ago

“Fantastic savings on sim only contract. Very straight forward to do. Definitely would recommend.”

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Posted 1 month ago

“So easy to deal with and grate service”

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Posted 1 month ago

“Very brilliant site. You will get what you need whatever your circumstance Try it and you will never regret it.”

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Posted 1 month ago

Mobiles.co.uk is rated 4.7 based on 37,813 reviews