Mobiles.co.uk Reviews

4.7 Rating 37,247 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,247 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co. UK were quick efficient and easy to order the phone I was after for a family member. Their offer was the best around at the time. My only gripe is I wanted delivery on a Monday to avoid having to stay in over weekend, but got a message saying delivery was gonna be Sunday lunchtime, so a bit annoying as meant we had to hang around waiting for it on my partners only free days off work. Hence 1* dropped. So if I say Monday delivery in future, I mean Monday!
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(Apple IPhone 15 Plus 128GB Pink) - Posted 14 hours ago
Never been able to connect to to the network but reseived a bill for £2.03 for a service I don't have got in touch with the company don't worry we will change it to pay as you go I am still waiting to get on line about 10 days now
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Posted 1 day ago
Hello Ian Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk
Posted 1 day ago
Ordered and delivered next day, Cheapest deal too. Thanks
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(Google Pixel 8 256GB Obsidian) - Posted 1 day ago
Easy website to use and next day delivery,charges explained fully,great but thankyou
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(Google Pixel 7A 128GB Sea) - Posted 1 day ago
Straightforward site to use and plenty of good deals on offer.
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(Vodafone-Sim-Only-Deals) - Posted 2 days ago
Best deal
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(Id-sim-only-deals) - Posted 3 days ago
nice ty!!!!
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Posted 3 days ago
Very good, lots of deals and cheaper than most,something for all tastes.
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Posted 4 days ago
Very good service
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(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 4 days ago
After receiving very bad service from smarty customer service It was like a breath of fresh air to transfer to iID Mobile Everything was taken care of in a few minutes
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(Id-sim-only-deals) - Posted 4 days ago
A good quick service
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(Samsung Galaxy S23 FE 128GB Graphite) - Posted 5 days ago
easy and quick
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Posted 5 days ago
Good value package on the phone, data etc. £100 Currys gift coucher promised and undelivered still after 4 months. After managing to get through to the customer support team and having a call raised - still nothing. Also some problems with the phone when first purchased and a ridiculous journey to get it sorted. The poor service I have received is not due to the people who I have dealt with but because of disconnected processes.
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Posted 6 days ago
Excellent service.
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Posted 6 days ago
It's far too early for you to be asking for a review. I haven't even be connected yet, so you are only getting one star becasue you are hassling me for information before I've even made a call. Ask me again in 3 months. I know it's all the rage to use your customers as advertising in these kinds of reviews, but it's best to wait until they've actually received a service.
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(Id-sim-only-deals) - Posted 6 days ago
Hello Richard Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the review email has been sent early and I understand the feedback given, please feel free to update your review in 3 months’ time if you are happy with the service given. Kind regards Roshni | Mobiles.co.uk
Posted 5 days ago
An upgrade cut off my current SIM card within a couple of hours and I now have to wait '3-5 working days' before a new one arrives and I can use my phone again. No one at the company is able to help.
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(Vodafone-Sim-Only-Deals) - Posted 6 days ago
Very helpfull assistant
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(Vodafone-Sim-Only-Deals) - Posted 1 week ago
The customer service was great and they helped find alternatives very good overall
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Posted 1 week ago
Great price and service, ridiculously quick delivery: I ordered 19.45 in the evening, had phone by 10.30am the next day.
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Posted 1 week ago
Order a week ago and still nothing.
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Posted 1 week ago
Hello Thomas Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear your order hasn’t arrived. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk
Posted 6 days ago
Mobiles.co.uk is rated 4.7 based on 37,247 reviews