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Mobiles.co.uk Reviews

4.7 Rating 37,424 Reviews

94 %

of reviewers recommend Mobiles.co.uk

Company Reviews

Product Reviews

4.7

Based on 37,424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Mobiles.co.uk 5 star review on 24th February 2024

Mobiles.co.uk 5 star review on 31st January 2024

Carleen Dickinson

Mobiles.co.uk 5 star review on 31st January 2024

Carleen Dickinson

Mobiles.co.uk 5 star review on 20th December 2023

Mobiles.co.uk 5 star review on 11th December 2023

Mobiles.co.uk 5 star review on 7th December 2023

Mobiles.co.uk 5 star review on 7th December 2023

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

Helpful Report

Posted 1 year ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 1 year ago

“Super deal and easy, efficient buying experience. Had to contact customer support and they were extremely helpful.”

Posted 19 hours ago

“Really easy to use the site. Really fair prices.”

(Google Pixel 8a 128GB Obsidian) - Posted 1 day ago

“Very easy service ****^”

(Vodafone-Sim-Only-Deals) - Posted 2 days ago

“Excellent”

(Vodafone-Sim-Only-Deals) - Posted 2 days ago

“Very very good company with exceptional sales team and customer service. Initially chose the wrong phone on contract but helped me to return phone and apply for the right phone and helped me through the process. Very happy with the service and excellent tariff as well. Now telling friends and family to buy from mobiles.co.uk. Here is to doing more business with you going forward.”

(HONOR 200 Pro 512GB Black) - Posted 3 days ago

“Speedy service. Very pleased so far”

Posted 3 days ago

“Your site was very helpful. I particularly liked the fact you included Which best buys,that I felt I could trust”

Posted 3 days ago

“It works. But it's not 5G”

Posted 4 days ago

“Customer service was helpful and offered us a loyalty deal which was much appreciated”

Posted 1 week ago

“Ordered online, not complicated nice and easy just how I like it.”

(Apple IPhone 15 128GB Black) - Posted 1 week ago

“Never got the yellow Iphone it was the white one and my daughters uses it”

Posted 1 week ago

“Bought for son device plus plan and definitely considered for my upgrade ( 3 currently for lots of years 🤦 )Easy ,quick, cheap, simple and clear. Reviews written after 2 week of purchase, so 100% I can recommend. Thank you”

Posted 1 week ago

“Been with mobiles.co.uk for several years now as they offer the best value for money deals. My SIM only deal is by far the cheapest with cashback offer. All cashback claims have been successfully received. Customer service is 2nd to none. Highly recommend them.”

Posted 1 week ago

“Quick and easy to sort out delivery and contract. Phone came next day brand new. Loved it”

Posted 1 week ago

“great service very happy”

Posted 1 week ago

“Easy and quick”

Posted 1 week ago

“Best prices, and clear shows”

(Id-sim-only-deals) - Posted 1 week ago

“Best service, great customer service, and a wide range of mobile SIM cards." Thank you”

Posted 1 week ago

“Very pleased with my purchase came super quick and within the time specified”

Posted 1 week ago

“Fast service but disappointed that I’ve only now been told that I cannot transfer my number as I’m already an ID mobile customer but did not do an upgrade. I would not have done it this way had I known.”

(Apple IPhone 15 128GB Blue) - Posted 3 weeks ago

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Mobiles.co.uk is rated 4.7 based on 37,424 reviews