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Mobiles.co.uk Reviews

4.71 Rating 21,477 Reviews
94% of reviewers recommend Mobiles.co.uk
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Read Mobiles.co.uk Reviews
83.73%
17983 Reviews
10.16%
2183 Reviews
2.04%
439 Reviews
1.76%
377 Reviews
2.30%
495 Reviews
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Category:
Business & Office

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
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delivery methods
Customer Service
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communication channels
4
Hui
Hui
Verified Buyer
"Fast delivery"
Report
Posted 9 months ago
5
Amanda
Amanda
Verified Buyer
"It does everything with ease and came quick so I could get it for Christmas! A great shop especial at Christmas it is very handy"
Report
Posted 9 months ago
5
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Michael
Michael
Verified Buyer
"first class.could not get this deal off EE.also introduced a friend. Only problem was unable to collect my bonus for introducing someone. kind regards M morgan"
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Posted 11 months ago
Anonymous
Verified Buyer
"Good service, phone delivered the next day."
Helpful Report
(Huawei P20 Pro Blue) - Posted 1 day ago
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Anonymous
Verified Buyer
"Great service, ordered my new phone on a Wednesday afternoon and it was delivered by Thursday afternoon. Really quick service and quick to answer my queries when I phoned them as well."
Helpful Report
(Samsung Galaxy S9 Titanium Grey) - Posted 2 days ago
Anonymous
Verified Buyer
"The service is excellent"
Helpful Report
Posted 4 days ago
Kamal
Verified Buyer
"Very fast service."
Helpful Report
(Samsung Galaxy S9 Black) - Posted 1 week ago
Anonymous
Verified Buyer
"I’m Happy , will recommend"
Helpful Report
Posted 1 week ago
PAUL
Verified Buyer
"Very simple to update my phone"
Helpful Report
Posted 1 week ago
Kay
Verified Buyer
"This is the second time I’ve used this company and they can’t be beaten on price or customer service ."
Helpful Report
(Apple IPhone XS 64GB Silver) - Posted 1 week ago
DAVID
Verified Buyer
"Smart looking and functional phone. Good camera features"
Helpful Report
Posted 2 weeks ago
CHRISTINE
Verified Buyer
"Very nice very helpful good service"
Helpful Report
Posted 2 weeks ago
Ammer
Verified Buyer
"I got the best the deal with mobiles.co uk."
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Quick delivery Cheap and good contracts"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Excellent service. Phone arrived within 24hrs. Updates on arrival time accurate. Best price found anywhere. Would highly recommend."
Helpful Report
(Apple IPhone XS 256GB Silver) - Posted 2 weeks ago
Helen
Verified Buyer
"Very efficient company. I received my phone on a Sunday at exactly the time given."
Helpful Report
Posted 2 weeks ago
John
Verified Buyer
"This company is simply first class. I received my phone in super quick time. They keep you updated with emails from start to finish. I can't wait until the rest of my family's contracts have ended to bring them over to this superb company."
Helpful Report
(Nokia 3 1 Blue) - Posted 3 weeks ago
Austin
Verified Buyer
"Poor battery drain"
Helpful Report
Posted 3 weeks ago
Hello Austin

Thanks for your review.

I’m sorry to hear that you’re having issues with your battery; I appreciate the disappointment and inconvenience this would cause. I’d kindly ask that you update your review with your order ID reference so I can locate your account to support further.

Kind regards,

Grace | Mobiles.co.uk Customer Support team
Posted 3 weeks ago
Hello Austin

Thank you for your review.

I'm sorry to hear that your battery life isn't lasting as long as you'd hoped. If you're within the first 30 days from delivery then we'd be able to exchange the phone for you, alternatively you can take your phone to any Carphone Warehouse store to arrange a repair.

Kind regards

Grace | Mobiles.co.uk Customer Support team
Posted 2 weeks ago
Christine
Verified Buyer
"Very easy to buy and delivered as promised the next day. No complaints at all about the service."
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"Quick delivery nice and easy to set up"
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"Quick and efficient"
Helpful Report
Posted 3 weeks ago
Johnnie
Verified Buyer
"Quick service great price fast delivery"
Helpful Report
Posted 3 weeks ago
Shaun
Verified Buyer
"I thought the deal was very good and the communication I had with them was good."
Helpful Report
Posted 4 weeks ago
Mobiles.co.uk is rated 4.71 based on 21,477 reviews
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