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Mobiles.co.uk Reviews

4.7 Rating 37,682 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Really good service up until I got my new phone. But still waiting for my 100 pound Curry's voucher. Phone up to be told it would be sorted in 3-5 days but still not heard anything after 2 weeks.
Helpful Report
Posted 1 month ago
Very good service. Worked exactly as it should. Received promised cashback
Helpful Report
Posted 1 month ago
Very noce and attractive proces.
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 month ago
Easy transaction great price
Helpful Report
(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 1 month ago
Great offers and easy to use website to find the deals. The customer service is great and helpful when needed. Thank you.
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 month ago
Poor communication not helpful in finding a solution to my problem
Helpful Report
Posted 1 month ago
Hi Lewis Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. Thank you for taking the time to speak to me today, I’m pleased this issue is now resolved. Kind regards Roshni | Mobiles.co.uk
Posted 1 month ago
Good prices that all other companies and easy to complete process
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 month ago
Very good phone
Helpful Report
Posted 1 month ago
Good deals and price. Fast delivery.
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(Samsung Galaxy S24 256GB Amber Yellow) - Posted 1 month ago
A lovely deal was on sale and I grabbed it Very competitive deals they offer.
Helpful Report
Posted 1 month ago
I haven't received it yet & now my old sim has been switched off.
Helpful Report
Posted 1 month ago
Hello Lucy Thank you for your review. I’m sorry to hear that you have yet to receive your order; I understand the concern this would cause. I have tried to contact you this morning to discuss this further but you were unable to take my call. We advise customers to allow 5 working days for their delivery, if you have still yet to receive your item then I’d strongly recommend contacting your network provider to request a replacement. Kind regards Grace | Mobiles.co.uk
Posted 1 month ago
I have been so impressed with Mobiles.co.uk. The whole process from ordering to delivery has been absolutely flawless. The website was easy to navigate and my phone was delivered the next day. I highly recommend them.
Helpful Report
(Apple IPhone 16 128GB White) - Posted 1 month ago
Change over day with former company (3) to IDMobile ran smooth. Phone delivered promptly
Helpful Report
Posted 1 month ago
Good experience so far. Hope it will be good in future as well
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Posted 1 month ago
Mobile. Co.uk has good deals and very good custmer service
Helpful Report
(Nokia 110 Blue) - Posted 1 month ago
So easy on line
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 month ago
Have used mobiles.co.uk for number of years and never had an issue. The sim-only upgrade process was so very straightforward, and I had confirmation of the transfer almost immediately from both Mobiles and my current provider. Thank you so much!
Helpful Report
Posted 1 month ago
The website is very easy to use
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 month ago
0000000000000000000
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Posted 1 month ago
Hello Dariusz Thank you for your review I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk
Posted 1 month ago
Quick and efficient ordering and excellent pricing
Helpful Report
(Vodafone-Sim-Only-Deals) - Posted 1 month ago
Mobiles.co.uk is rated 4.7 based on 37,682 reviews