Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,702 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks all good”

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Posted 3 months ago

“Good prices. Easy to use site.”

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(Id-sim-only-deals) - Posted 3 months ago

“Worst customer service”

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(Vodafone-Sim-Only-Deals) - Posted 3 months ago

Hello Mohammad Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear you've received poor service and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 3 months ago

“Amazing company to deal with . Great offer on my phone ,great communication throughout and speedy delivery. Highly recommended”

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Posted 3 months ago

“Quick, efficient and simple”

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Posted 3 months ago

“Always helpful and great deals”

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Posted 3 months ago

“Great offers. Very quick delivery of product. Phone received within 24 hours of ordering. Have bought from them before and will do again next time.”

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Posted 3 months ago

“Excellent service provided. and a speedy delivery service provided, with helpful backup all the way.”

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(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“I thought getting a new phone the storage issue would be improved, seems to have caused me a lot more issues than the old one. I had to clear out a lot of photos and videos, then getting messages I need to pay more to help store emails and photos.”

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Posted 3 months ago

Hello Robert Thank you for your review. I’m sorry to hear your devices memory isn’t as expected. If you are within 14 days we could possibly look into exchanging to a higher memory model however you would need to pay the difference. If you would like to check this please contact our Customer Support team on 0330 678 0520, Monday to Friday between 8:00am until 7:00pm, Saturday between 9:00am until 6:00pm and Sunday 10:00am until 5:00pm. Calls charged at standard local rate and mobile rates will vary. Kind regards Chris | Mobiles.co.uk

Posted 3 months ago

“Easy and fast order process with speedy delivery”

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(Apple IPhone 12 64GB Black Refurbished Excellent) - Posted 3 months ago

“Great service and price”

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Posted 3 months ago

“I have contacted you 7 times in 7 days to get my renewal resolved. I paid for a 120GB data contract but the mobile operator is only giving me 70GB. The problem is at your end and you should be dealing with the mobile operator to resolve but you have done nothing. I am still waiting for a resolution. I wish I had renewed directly with the mobile operator.”

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Posted 3 months ago

Hello Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your upgrade and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 3 months ago

“Good phone”

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Posted 3 months ago

“Perfect delivery times excellent communication”

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Posted 3 months ago

“The person who called to sort my order was very helpful and even found stock from a cancelled order so I didn't have to wait”

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(Google Pixel 9 Pro 256GB Porcelain) - Posted 3 months ago

“Good serwis, and valeu for many.”

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(Id-sim-only-deals) - Posted 3 months ago

“Good value deals, and so easy to find what I was looking for.”

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(Google Pixel 9 128GB Wintergreen) - Posted 3 months ago

“Very smooth and competitive. Honestly the cheapest deals.”

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(Vodafone-Sim-Only-Deals) - Posted 3 months ago

“Very easy to upgrade with in 2 mins got Vida deal very cheap”

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(Vodafone-Sim-Only-Deals) - Posted 3 months ago

Mobiles.co.uk is rated 4.7 based on 37,702 reviews