Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,954 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,954 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Had a great experience when I had messed up my order! The service was brilliant”

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Posted 2 months ago

“Very happy with my new phone and contract, next day delivery”

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Posted 2 months ago

“Im trying to find out how to cancel my direct debit. I ordered a sim card and it still hasn't arrived. If someone could contact me and tell me how to cancel, that would be great.”

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Posted 2 months ago

Hello Michael Thank you for your review. I’m sorry to hear you’ve ye to receive your SIM. Thank you for accepting my call today, I’m pleased to have offered a resolution. Kind regards Chris | Mobiles.co.uk

Posted 2 months ago

“The transaction with mobile. Co.uk was excellent from start to finish excellent service 👏 👍”

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Posted 3 months ago

“Great, fast and efficient service and great price!”

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Posted 3 months ago

“Sim card dident arrived yet order on 9th still wating for it very bad service do not recommend”

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Posted 3 months ago

Hi Raj Thanks for leaving us a review. I'm sorry to hear you haven't received your SIM card; I can understand how disappointing this must be for you. All our SIM cards are sent as ESIM cards which means a QR code from the network provider is sent to your email address; unless you specifically requested a physical SIM. I will contact you today to clarify which SIM you ordered. Kind regards Amy - Mobiles.co.uk

Posted 3 months ago

“Fast easy service”

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Posted 3 months ago

“A very good experience with ID, must comment on the knowledgeable gentleman who listened to what i needed and actioned my request (what a breath of fresh air) who signed me up he's a credit to your company unlike my past experience BT and EE ( I have been with for many years)”

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Posted 3 months ago

“Best prices and service around. Very happy customer!!”

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Posted 3 months ago

“Changed from Sky mobile to ID via mobiles.co.uk. Very straightforward process with no complications. Thank you for excellent customer service”

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Posted 3 months ago

“Very fast and reliable staffs members are vert helpful”

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Posted 3 months ago

“Great prices, offers and deals. Handset delivered very quickly and well packaged. Really easy to navigate the website and complete the order.”

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Posted 3 months ago

“I haven’t received a SIM card. Vodafone have transferred the number. I now have no service. But I’m paying for both providers the old and the new.”

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Posted 3 months ago

Hello Martin Thank you for your review. We’re sorry to hear that you haven’t received your SIM; I understand the disappointment this would cause. eSIM’s are sent by email from the network provider, if this hasn’t been received then please contact them for this to be resent. Apologies for any inconvenience caused. Kind regards Grace | Mobiles.co.uk

Posted 3 months ago

“Great service. Just waiting on my number to transfer over. Thank you.”

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Posted 3 months ago

“Everything went very well although it was all done by email.”

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Posted 3 months ago

“Quick, easy and great offers.”

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Posted 3 months ago

“Overall very good service for order #143692921, but in the Defence Bundle Pack you have sent us a phone case for the iPhone 17 Pro Max, instead of the iPhone 17 Pro. So it's too big: can you please provide a refund, because we'll have to buy another one immediately - we're going on ski trip and to not have a phone case will be disastrous! I'd expect to receive £25, please. Thank you.”

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Posted 3 months ago

“Very smooth process, such a relief after my phone broke days before Christmas! Would definitely recommend and use again!”

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Posted 3 months ago

“I found the assistant very helpful which made the hole process very quick and easy.”

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Posted 3 months ago

“Easy to choose contract and swift next day delivery as usual. What's not to like?”

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Posted 3 months ago

Mobiles.co.uk is rated 4.7 based on 37,954 reviews