Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,883 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Used this site for the first time and never again. Ordered Vodafone eSim. Told it would process within a few hours. Heard nothing after a few hours. Went on to chat and was told it can take 24 hours for email to arrive. Vodafone wouldn’t do anything as I didn’t have account. Couldn’t register as the number did not exist on their site. The order number for Vodafone wasn’t in a format they recognised either. Nothing after 24 hours so tried chat again. Told there was issue with activation I would need to go to a store. By this time I was beyond fed up and just told them to cancel it.”

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Posted 1 month ago

Hello Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry for the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 month ago

“Easy switch from O2”

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Posted 1 month ago

“good service”

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Posted 2 months ago

Hello Mohammad Thank you for your review. We’re very pleased to hear that you’re happy with the service you have received from Mobiles.uk. Any feedback on how we can improve to become 5* would be greatly appreciated. Kind regards Grace | Mobiles.co.uk

Posted 2 months ago

“So quick and easy”

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Posted 2 months ago

“Great service 100% recommened”

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Posted 2 months ago

“Superb value for money and very easy to transfer my stuff over. I commend Mobiles.co.uk and highly recommend them.”

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Posted 2 months ago

“Affordable, genuine, easy to switch When I saw the prices I could not believe it was real. Then I saw Martin Lewis advertising it on his newsletter so I knew it would be genuine. Sat here writing this on my new phone contract which was hundreds of pounds cheaper than what my retailer was offering me. And I got new headphones included too! From now on I will only use this website.”

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Posted 2 months ago

“Easy to use easy to access and easy to find good deals on numerous phones”

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Posted 2 months ago

“Easy and quick to fill out application for new contract 👌”

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Posted 2 months ago

“Switch was so simple didn't think it would be that easy glad I made the switch and I will be saving myself some money. Great deal great offer so far very happy will recommend to anyone wanting to switch”

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Posted 2 months ago

“VERY GOOd”

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Posted 2 months ago

“Great deals online and fast delivery!”

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Posted 2 months ago

“Friendly company with great deals”

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Posted 2 months ago

“Very efficient service phone ordered and delivered within 24hrs!”

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Posted 2 months ago

“The only downside was I was told about cashback and getting that cashback is a hell.”

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Posted 2 months ago

Hello Thank you for your review. We’re sorry to hear that you’re having problems with your cashback; I understand the concern this would cause. Full details on how to claim your cashback can be found on our website; How to Claim Your Mobile Phone Cashback | Mobiles.co.uk. Kind regards Grace | Mobiles.co.uk

Posted 2 months ago

“Everything was smooth and it was the best deal I could get - sim and phone came together and had no issues”

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Posted 2 months ago

“Very quick”

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Posted 2 months ago

“Site was easy to use, the order arrived very quickly”

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Posted 2 months ago

“Very good service excellent company highly highly recommend”

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Posted 3 months ago

“The service is brilliant number one network”

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Posted 3 months ago

Mobiles.co.uk is rated 4.7 based on 37,883 reviews