Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,327 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,327 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 24th February 2024

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Floorless from start to finish Every part of it was spot on”

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Posted 3 weeks ago

“Very happy with product Excellent quality definitely buy again from this company.”

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Posted 3 weeks ago

“You cannot be beaten on price or customer service excellent”

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(Motorola Razr 40 Ultra 256GB Infinite Black) - Posted 3 weeks ago

“Phone arrived very quickly and no problems with it.”

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Posted 3 weeks ago

“The delivery was prompt and efficient, and I am very pleased with the service.”

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Posted 3 weeks ago

“Its was fantastic, they provide good mobile with great rate , great experience 👍”

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(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 3 weeks ago

“Big problem! My payment card is at my office address. The office is NOT MANNED until the "Night Shift", btween 8 pm and 6am. Hence the courier was unable to deliver my phone. He didn't bother phoning to find out why nobody was there and DPD's website tracking does not allow an alternative deilvery address. Am I withing the "Cooling Off" periods to CANCEL my order?”

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(Google Pixel 8 128GB Obsidian) - Posted 3 weeks ago

Hello Robert Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 3 weeks ago

“I was delighted with the deal i got and the service thank you”

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(Apple IPhone 15 128GB Black) - Posted 3 weeks ago

“Not had my phone long but happy with it. Really good customer service and quick delivery.”

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Posted 3 weeks ago

“Straight forward”

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(Id-sim-only-deals) - Posted 3 weeks ago

“Used to dread renewing sim contract but with Mobiles.co.uk it’s a breeze Best prices too as long ad you remember to claim the cash-back.”

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(Vodafone-Sim-Only-Deals) - Posted 3 weeks ago

“Professional and quick to complete all required procedures for a new contract at a very favourable cost.”

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(Id-sim-only-deals) - Posted 3 weeks ago

“Spoke to Jabril and he was ever so helpful. Lovely lad and helped me with everything!”

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(Apple IPhone 15 Pro Max 256GB Blue Titanium) - Posted 3 weeks ago

“There so quick and they said after 90 days I can get a newest phone and I have waiting for it today feel Like a kid as never get me self something always for me kids”

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(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 3 weeks ago

“Been using them every year for about 5 Years normally sim only upgrade with cash back never had a problem, cheapest deals around for Vodafone, always recommend them to friends.”

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(Vodafone-Sim-Only-Deals) - Posted 4 weeks ago

“Great deal, speedy delivery, would use again!”

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Posted 4 weeks ago

“Very quick and easy application, very helpful on the phone very happy customer”

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(Apple IPhone 14 128GB Blue) - Posted 4 weeks ago

“Very smoothly snd easily bought the sim, with hassle free no transfer.”

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Posted 4 weeks ago

“Phone has not been delivered however says it has”

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(Apple IPhone 15 128GB Blue) - Posted 4 weeks ago

Hi Lewis Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 4 weeks ago

“Excellent”

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(Vodafone-Sim-Only-Deals) - Posted 4 weeks ago

Mobiles.co.uk is rated 4.7 based on 37,327 reviews