Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,820 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“very good...................................................................”

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Posted 3 months ago

“Good value plans, delivered quickly and a customer service number you can actually talk to and get problems sorted. Thanks”

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Posted 3 months ago

“This was the easiest upgrade to new contract ever! No need to deal with individual network providers! Well done to making this smooth and easy process 👏”

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Posted 3 months ago

“account was hard to access.”

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Posted 3 months ago

“Brilliant service.”

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Posted 3 months ago

“Ths was a smooth and speedy service . The order came the following day and all the messages I got stating the delivery were spot on. The courier was very pleasant so all in all the entire service was very good and I would recommend to anyone”

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Posted 3 months ago

“Great service and great price! Unable to select ideal day for PAC transfer online as this was only giving the option of a week later so called up the sales team who managed to arrange for the switch over in 48hrs! Unbeatable price on the phone too!! 5*”

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Posted 3 months ago

“Great price was paying 3 times as much for less data - switching was easier than expected”

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Posted 3 months ago

“Easy to use site, found what I was looking for and got a 'sim' only deal at a great monthly cost with provider i have used before. Not able to get similar deal in shops!.”

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Posted 3 months ago

“Good site”

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Posted 3 months ago

“This is a good deal on Pixel 9a which arrived on time and as described. No problems with transferring my number to ID Mobile.”

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Posted 3 months ago

“Very efficient service no problem transferring own number very competitive plans”

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Posted 3 months ago

“Great service and price. Fast delivery”

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Posted 3 months ago

“Very good 👍”

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Posted 3 months ago

“The process was clear and easy to follow. In conjunction with the Vodafone data offering, it was a great value purchase. The phone delivery was next day, as promised, again full information and tracking gave confidence that leads to a stress free process.”

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Posted 3 months ago

“Good deal to customers”

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Posted 3 months ago

“Was hassle free switch over”

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Posted 3 months ago

“Very quick, easy and at a good price”

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Posted 4 months ago

“Applied through Topcashback and my claim has been declined because I apparently visited mobiles.co.uk in the past even though I clicked through from Topcashback”

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Posted 4 months ago

Hello Simon Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 4 months ago

“All been very good, no issues at all, kept informed every step of the way from ordering to porting my number over. Great service, great deal including Samsung free gifts, highly recomend :0)”

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Posted 4 months ago

Mobiles.co.uk is rated 4.7 based on 37,820 reviews