Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,755 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“great deal, fast delivery of the ordered product and sim was activated the same day i got it instead of having to wait a couple of days or phone up”

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Posted 4 months ago

“Clear pricing, super-fast delivery - happy customer”

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(Apple IPhone 16 128GB Teal) - Posted 4 months ago

“Website was clear and easy to see what was on offer and exactly what is included in the contract packages. Easy to scroll through and select. Order was placed and new phone delivered the next day, even though that was a Sunday. Excellent service, very happy and have recommended to family members looking for new phone contracts shortly.”

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(Google Pixel 9 128GB Peony) - Posted 4 months ago

“Easy ordering and good communication”

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(Apple IPhone 16 128GB Black) - Posted 4 months ago

“it was totaly awesome, Quick responce and gud network”

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Posted 4 months ago

“Have only just joined and I’m happy and impressed with the service received from the initial call to the smooth and easy transition to new network. Will and have been recommending to others.”

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Posted 4 months ago

“Signal is not good enough at my house”

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Posted 4 months ago

Hello Mohammad Thank you for your review and for taking the time to speak to me today. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’ve been experiencing coverage issues with your contract. We recommend you speak to your network provider directly as they may be able to troubleshoot the issues you are having. Kind regards Chris | Mobiles.co.uk

Posted 4 months ago

“I brought a new Google pixel 9 pro XL cheaper than what I was paying for a pixel 7 pro so very happy”

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(Google Pixel 9 Pro XL 128GB Hazel) - Posted 4 months ago

“Happy with purchases although I ordered a blue iphone 15 and the box contained a white one”

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(Apple IPhone 15 128GB Pink) - Posted 4 months ago

“The process of ordering my phone and setting up my monthly direct debit online was so straight forward.”

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(Apple IPhone 16 128GB White) - Posted 5 months ago

“Very quick and easy to navigate upgrade”

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Posted 5 months ago

“We love mobiles.co.uk, all our phones are purchased through them for years. The upgrade feature is also fast and seamless, up and running within 24 hours. Upgrade prices really reasonable too . Very happy with the service provided.”

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(Apple IPhone 15 128GB Black) - Posted 5 months ago

“Trying to speak to someone is impossible Left a comment on a community page, but no answer on the same day.”

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Posted 5 months ago

Hello Robert I’d like to apologise for your experience, if you need further assistance please contact iD Mobiles directly: https://community.idmobile.co.uk/contacting-id-183/live-chat-46228 Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Roshni | Mobiles.co.uk

Posted 5 months ago

“Really good phone deals and good smooth customer service!”

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(Id-sim-only-deals) - Posted 5 months ago

“Have just swapped providers I have found mobiles .co.uk to be so commutative with their emails, letting you know every step of the way what’s happening with the process. The sim came within a couple of days, so far I am very happy with their service”

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(Id-sim-only-deals) - Posted 5 months ago

“It was easy to choose the option that was best for me. It arrived in great time and the agreed change over day was smooth without and glitches! Thank you! X”

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Posted 5 months ago

“Very competitive price and speedy delivery. Have used this website before .”

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Posted 5 months ago

“It was fast and quick”

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(Apple IPhone 16 Pro Max 256GB Natural Titanium) - Posted 5 months ago

“I got a really good deal on galaxy s24 ultra. Easy hange number over”

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(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 5 months ago

“very quick delivery”

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Posted 5 months ago

Mobiles.co.uk is rated 4.7 based on 37,755 reviews