Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,996 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Swiss was very helpful explaining each step of the process. Happy with the customer service”

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Posted 2 months ago

“Quick and simple to change provider and eSIM”

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Posted 2 months ago

“not even received my sim card yet”

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Posted 2 months ago

Hello Daniel Thank you for your review. I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email with so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 months ago

“Very good”

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Posted 3 months ago

“I first used the site two years ago for my first contract phone (having always used PAYG SIMs with purchased-outright handsets previously). Purchase, delivery and setup was straightforward and I've never needed to contact them for support with anything. A series of follow-up emails help with setting up if new to this kind of thing, which may be helpful for some. Overall the experience has been positive. I've just taken out a new contract for a phone for my partner and all seems to be working well with that one so far too.”

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Posted 3 months ago

“Helpful and informative”

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Posted 3 months ago

“Always best for effective costs. This time I got £3/month effective cost for SIM only with ID mobile with 50GB data rollover and International roaming also no price rise guarantee.”

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Posted 3 months ago

“I bought a sim card £15 a month signal is not brilliant which is 3bars but better than my 02 which is 1 bar”

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Posted 3 months ago

“Outstanding customer service money for value”

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Posted 3 months ago

“Great recommendations”

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Posted 3 months ago

“GI’m of value for money and excellent customer service”

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Posted 3 months ago

“Absolute fantastic service. Sorted out everything i needed, quick and easy.”

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Posted 3 months ago

“It was very quick and easy. Also kept me up to date with emails and texts on when things would delivered.”

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Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Site was easy to use. SIM card arrived within a few days”

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Posted 3 months ago

“It was very easy and custmer friendly pricess and the price was very cheap as well.”

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Posted 4 months ago

“I've been a customer of mobiles.co.uk for a while now, picking up SIM-only contracts at genuinely great prices. The deals are competitive and easy to compare without any confusing small print. Every time I've had a question, the staff have been friendly, knowledgeable and quick to help. The whole process from browsing to buying is straightforward, which I appreciate. If you're looking for an affordable SIM-only deal with solid customer service, mobiles.co.uk is worth checking out.”

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Posted 4 months ago

“Great service, they had an offer on the S26 Ultra that i couldnt refuse so delighted with the outcome!”

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Posted 4 months ago

“Lovely deals. Better to take deals from here than the actual providers plenty of options to choose according to our needs.”

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Posted 4 months ago

“Very good service, nice and easy”

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Posted 4 months ago

Mobiles.co.uk is rated 4.7 based on 37,996 reviews