Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,762 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,762 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“All been very good, no issues at all, kept informed every step of the way from ordering to porting my number over. Great service, great deal including Samsung free gifts, highly recomend :0)”

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Posted 4 weeks ago

“Very fast and easy to buy from”

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Posted 1 month ago

“Perfect and the best”

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Posted 1 month ago

“You do not honour what you say on your website”

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Posted 1 month ago

Hello Ahmed Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 month ago

“I got really good advice from a very helpful and patient assistant. I don’t plan on using any other company to get my Vodafone plan in the future”

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Posted 1 month ago

“draw you in with "amazing" deals.. then dont deliver.. s25 edge package was £209 upfront + £37.99 p/mth for 500Gb data.. plus, free tab a9+, galaxy watch 7, buds3 pro, home fast charger & case.. absolute steal.. until, the strap of the watch is so small, can't even get it over my hand.. no-one mentioned it was a kids watch.. so now I have the extra expense of having to buy a strap.. ans samsung rejected my claim for the tablet, saying the deal i bought wasn't a compatible deal.. utter nonsense, as I went back onto mobiles.co.uk and guess what, deal is still there.. just didn't get what I was promised.. AVOID AT AL COSTS, BASICALLY SCAMMERS..”

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Posted 1 month ago

Hello Mark Thank you for your review. I’m sorry to learn of your experience; I understand the frustration this would cause. I would like to reassure you that the watch included with the promotional offer is adults sized. To discuss this further and, provide a resolution I have sent you an email with your order number as the reference. Kind regards Grace | Mobiles.co.uk

Posted 1 month ago

“The phone call I had was great. The staff member was very knowledgeable and helpful. I'd recommend this company”

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Posted 1 month ago

“Excellent customer service on the phone. New handset delivered as promised the following day. Lots of emails received but all useful.”

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Posted 1 month ago

“No issue with mobiles.co.uk however, the delivery couriers who attempted delivery to the wrong address have done NOTHING at all to rectify THEIR mistake. Just to reiterate...I live in number 40.”

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Posted 1 month ago

Hello Thank you for reaching out to us to let us know of your experience. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry for to hear about the issues with your delivery. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 month ago

“Great products and services. Good prices. Matthew was very helpful.”

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Posted 1 month ago

“They really good”

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Posted 1 month ago

“Always a great service”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Ordered eSIM. Not sure what happen to it been 2 days no update”

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Posted 2 months ago

Hello Thank you for your review. I’m sorry to hear you’ve received no information on how to activate your eSIM. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 2 months ago

“Brilliant. Smooth process and cheap”

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Posted 2 months ago

“I bought sim monthly contract very cheap than other web .Fully recommend”

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Posted 2 months ago

“Quick and easy process and a fantastic deal.”

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Posted 2 months ago

“Simple and easy process of buying phone. Clear instructions. Highly recommend it. Delivery was quick and accurate. Thanks a lot Mobiles.co.uk, well done”

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Posted 2 months ago

“Such an easy and quick purchase and process! Delivery was in less than 24hours! Cheapest deal found here for the latest phone with ID Mobile. Cheaper than anywhere else! So much more than happy. WOULD HIGHLY RECOMMEND”

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Posted 2 months ago

“1st time using. Process was very easy x VERY good prices.”

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Posted 2 months ago

Mobiles.co.uk is rated 4.7 based on 37,762 reviews