Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Ordered 1 day next day delivered, therefore, has to be 10 out of 10”

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Posted 1 month ago

“Clear, comprehensive website & fast & efficient company with great deals”

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Posted 1 month ago

“Easily ordered and arrived on time, no issues so far. Happy with phone and contract.”

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Posted 2 months ago

“The worst service I have ever received. My advice would be to avoid and take your business elsewhere.”

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Posted 2 months ago

Hello Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’ve received a poor service from us. I can see your case is currently being investigated by our Complaints Team. Please reach out to them for a resolution. Kind regards Chris | Mobiles.co.uk

Posted 1 month ago

“All good. No messing.”

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Posted 2 months ago

“Can't recommend them. Website advertises deals like free gift cards which you'll never receive, even after calling customer services 5 times. Save yourself the hassle and buy elsewhere.”

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Posted 2 months ago

“Good prices fast delivery have bought from here before and always happy with purchase”

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Posted 2 months ago

“I've been using mobiles.co.uk to find the best value SIM only contracts for many years now. The cashback deals are excellent and I have never had any issues with redemption. You periodically submit your bill as a pdf and later receive a cheque in the post. Make entries in your calendar to remind you when bill submissions are due.”

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Posted 2 months ago

“I had a great experience buying my phone from Mobiles.co.uk. The ordering process was simple, the price was competitive, and the delivery was quick. The phone arrived well-packaged and in perfect condition, exactly as described. The whole process was smooth, and I'm very happy with my purchase. I would definitely recommend Mobiles.co.uk to anyone looking for a reliable place to buy a mobile phone.”

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Posted 2 months ago

“Great service, My device was on pre order but received it sooner than expected. It was a positive experience.Thank you.”

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Posted 3 months ago

“It’s great service. Thank you”

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Posted 3 months ago

“Very happy”

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Posted 3 months ago

“Best offers, easy buy.”

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Posted 3 months ago

“Swiss was very helpful explaining each step of the process. Happy with the customer service”

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Posted 3 months ago

“Quick and simple to change provider and eSIM”

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Posted 4 months ago

“not even received my sim card yet”

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Posted 4 months ago

Hello Daniel Thank you for your review. I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email with so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 4 months ago

“Very good”

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Posted 4 months ago

“I first used the site two years ago for my first contract phone (having always used PAYG SIMs with purchased-outright handsets previously). Purchase, delivery and setup was straightforward and I've never needed to contact them for support with anything. A series of follow-up emails help with setting up if new to this kind of thing, which may be helpful for some. Overall the experience has been positive. I've just taken out a new contract for a phone for my partner and all seems to be working well with that one so far too.”

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Posted 4 months ago

“Helpful and informative”

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Posted 4 months ago

“Always best for effective costs. This time I got £3/month effective cost for SIM only with ID mobile with 50GB data rollover and International roaming also no price rise guarantee.”

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Posted 5 months ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews