Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,488 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“Great company for great deals. This was the 3rd or 4th purchase of a mobile or sim through mobiles. The site is really easy to use and breaks down the deals so you can see exactly what you are getting and for what price. All of the purchases over the last few years have envolved cashback. It is clear what bills you need to send and when, although you don't get reminders from Mobiles but this is easy to set up yourself in any calendar app. The bills I have submitted have never been rejected and the cheque arrives in the post a few days later. With the ability to pay in cheques with my mobile phone and baning app this is not much of a hassle, and is one I am happy to do as it means I have a great deal on a well known network. I have used the upgrade option on the site as well as a new contract and both have worked well and allowed me to port my nummber or keep my number with no issues. The most recent upgrade I did, just happened rather than needing to have another sim delivered, so this is good from a green perspective. Overall I am really happy with my contracts, price I pay and the service I have received from Mobiles over the last few years.”

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Posted 2 weeks ago

“Good service”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“Really straight forward to upgrade my mobile contract and got a very good deal as well”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“Easy to arrange”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“great price great service”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“Deals are always very good. However the cashback process is painful. Why are they still using cheques? I’m sure I’ve forgotten to claim or cheques haven’t arrived without me realising. Otherwise I’m happy with the service and the process of upgrading my contract.”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“I like the deals with you it is affordable as well as the deals tends to get even affordable when there is a cashback ..”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“Painless and quick to use website. Great choice and value compared to going direct to providers.”

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Posted 2 weeks ago

“I would love to leave a better review but I have had the phone for 5 days and still unable to register on network hopefully something happens tomorrow.”

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Posted 2 weeks ago

Hello Emma Thank you for reaching out to us to let us know of your experience and for taking my call today. I’m sorry to hear that there has been a delay in activating your network; I understand the disappointment this would cause. I would kindly ask that you allow a further 24 hours for this to be completed. Kind regards Grace | Mobiles.co.uk

Posted 2 weeks ago

“Excellent service”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

“Ordered my upgrade via the website. It was very easy to do and was completed within 10 minutes. Lots of good deals available also. Would use next time I am due an upgrade. 10/10”

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(Google Pixel 9 256GB Porcelain) - Posted 2 weeks ago

“A very good service. Mobile phone was delivered very quickly and Mobiles co uk are very good value for money.”

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(Samsung Galaxy S24 128GB Cobalt Violet) - Posted 2 weeks ago

“Changed contract to an IDmobilesim Very easy to order and allwent as expected including transferring mnumber.”

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Posted 3 weeks ago

“Quick delivery and a good deal !”

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(Apple IPhone 13 128GB Midnight) - Posted 3 weeks ago

“Easy to navigate the products.”

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(Vodafone-Sim-Only-Deals) - Posted 3 weeks ago

“The whole experience with this company was plain enough for anyone to understand all straight forward”

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(Google Pixel 9 Pro XL 256GB Obsidian) - Posted 3 weeks ago

“Very happy with my new iPhone and the speedy delivery. I have used Mobiles.co.uk for my last few upgrade although I tend to upgrade when my phones dies and not every year. I’ve just gone from IPhone 10 to 15 so my old refurb lasted 5 years. Mobiles.co.uk seem to have the best deals and happy with ID mobile’s coverage as well especially as I live in a rural area and signal is never the best.”

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Posted 3 weeks ago

“Horrible Internet signal even with very good coverage area”

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Posted 3 weeks ago

Hello Paulina Thank you for your review. I’m sorry to hear you are struggling with your network coverage. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Grace | Mobiles.co.uk

Posted 3 weeks ago

“Absolutely brilliant.three costomer for 20 years and id mobile knocks them out the park”

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(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 3 weeks ago

“Exclusive service. Smooth transaction. Would recommend”

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Posted 3 weeks ago

Mobiles.co.uk is rated 4.7 based on 37,488 reviews