Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,938 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Great tp understand”

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Posted 2 weeks ago

“Fast and easy”

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Posted 3 weeks ago

“Good savings on mobile plans”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“It was good in the end, had a little problem with connection but after being given the QR code all is well now. I do think something to consider is there is only chat for customer service. This is very slow, and would be so much better if you could just talk to someone. But sorted and please so far 😁”

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Posted 3 weeks ago

“Excellent service with good communication very clear on tariffs price plan will definitely recommend”

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Posted 1 month ago

“Great range of offers. Transaction was easy to make and deliver was next day. Even the transfer of my number was made easy!! Thank you!”

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Posted 1 month ago

“I’ve been a customer with Mobiles.co.uk for at least 5 years plus, and my experience has consistently been very positive. They regularly offer great deals that are hard to beat, and the whole ordering process has always been smooth and easy to follow, including the upgrde sim options. The user interface on the website is clear and straightforward, which makes upgrading or choosing a new contract quick and hassle-free. I’ve also had no problems at all with cashback claims over the years – the process has been simple and reliable every time, which is something I really value. Overall, it’s been a seamless experience from start to finish on each purchase. I’d highly recommend Mobiles.co.uk to anyone looking for good value deals and a stress-free buying process.”

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Posted 1 month ago

“Simple and easy to order.”

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Posted 1 month ago

“Happy with the service”

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Posted 1 month ago

“Great prices and deals with next day delivery. Great service”

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Posted 1 month ago

“Great prices and customer service 👏”

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Posted 1 month ago

“Easy ordering process and good updates from then on”

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Posted 1 month ago

“Easy ordering and quick delivery. Best prices around”

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Posted 1 month ago

“Easy & hassle free.”

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Posted 1 month ago

“Recommend”

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Posted 1 month ago

“I haven't actually bought a phone I was a victim of a scam I had my identity stolen but I was quick enough to stop the delivery so I didn't receive it DPD have it and are in the process of returning it.”

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Posted 1 month ago

“Really quick and easy to use”

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Posted 1 month ago

“Better deals through here than Vodaphone directly.”

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Posted 1 month ago

Hello Danielle Thank you for your review and we really appreciate your positive feedback. We’d love to get your feedback on how we can improve to a 5* service so I have sent you an email. Kind regards Grace | Mobiles.co.uk

Posted 1 month ago

“Needed a new handset and found it was actually a bit cheaper to go in on a service contract at the same time which I haven't done for years. All the information provided was clear and had some good deals. Lots of detail about cashback process so easy to choose not for me(!) and felt plan details were really easy to understand. Had to use other sites to get more comparative details about handsets (size, weight etc) as I'm quite particular but in the end knew what I was getting. Delivery was delayed 24 hours which would have annoyed me no end if replacing a lost or dead device but I wasn't so no added stress. Apart from delay, delivery was very smooth. Good customer support, onboarding messages and emails all really clear and easy to find out what I needed even though I only switch phones every 4 years or more so start from novice every time. Well curated and pitched docs meant no need to find a human to translate and felt confident getting sorted but so far not bombarded, this may be the element that most impressed.”

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Posted 2 months ago

Mobiles.co.uk is rated 4.7 based on 37,938 reviews