impossible to contact company by e-mail - they just get returned. Had no idea if order went through - could only contact them by phone which costs a bomb - when i did phone them they had me waiting in a que for about 20 mins - its seems the only way to cancell order or find out if it went through - had to do it as could not risk getting two phones. Do Not Use Very bad service - no excuse for not being able to get in touch with them via e-mail unless they just don`t want to deal with any issues no matter how small. Fine if all is well - nightmare and an expensive nightmare at that if you have query. WARNING - DO NOT USE