Absolutely horrific company to deal with, attempted to order 2 phones only to be told that my first application was fine but my second (identical) application had failed their internal security check - I phoned to query this and was told that my second application had failed because I had attempted to purchase 2 phones on the same network. To add insult to injury I was then told that I was barred from buying anything from them regardless of network for 3 months. I complained to their operations department, who contradicted the person who spoke to me on the phone but did not give a valid reason for the refusal. A subsequent email was ignored. Deal with this company at your peril - I certainly won't again ( and their associated companies will never see a penny of my money again )