Over the telephone a woman at the call centre spoke way way too fast when going through terms and conditions, she was clearly reading a script and didn't care about the service I was receiving as a individual customer. I felt mislead after I tried to return my phone via website but it said I would simply be unable to if I unboxed the phone. The lady on the phone said I could return within 14days if the phone was undamaged. Different messages
9 years ago
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