I ordered the Iphone 6S in Gold on a Vodafone contract, but they were unable to ship to my address as it's student accommodation and therefore had to collect it from my nearest carphone warehouse. When I went to the shop I found a better deal and returned the phone and within a week received my money back. However after a month vodafone charged me for the contract and said that mobiles.co.uk had not cancelled the contract. I have rang several times and both companies blame each other saying it has not been cancelled on the other end, I am yet to receive my money back.