I received a phone call from mobiles.co.uk to tell me I can now upgrade my phone. That's great I thought, I wish I didn't do it now. They promised me my phone on Thursday, it didn't arrive,so I thought maybe Friday and still nothing. When it got to Monday I had no choice but to contact them. The customer service was OK, the lads was very polite and helpful. I then received a phone to tell me I will have it the next day, great. When I got home I had a text from ee telling me thanks for upgrading with us and that my new contract is live. My current phone was then cut off by mobiles.co.uk so I was without a phone, when I contacted them they told me I have to wait. I was also told I will rceieve a phonecall or text when my phone is in store. How can I receive either when you cut me off. I won't use this firm again.