Everything was great at POS. Cheap deal, easy sign up, very informative website etc I ordered a new phone because my old one broke and I needed a new one ASAP as I use my phone for business. Phone arrived next day however I had to re-submit my PAC two days later (despite the website telling me not to as I'd already submitted at POS). Submitting my PAC at POS did not work even though the system clearly validated it. I was without my phone number for almost a week costing me money and causing inconvenience. This needs sorting so it doesn't happen to other people. Apart from the above issue I'm very happy.