My phone arrived very prompt but is locked and I am unable to use it. It just shows "Sim not supported" I have tried to ring you and email regarding this without any joy. I'm not a happy chappy. Ring me so that I can improve this review. 01772600551 Order number 87671024. Please rescue what I hope is your good name. Please Regards Angela Williams Thanks for my second phone. It arrived and I have set it up. I am becoming more upset with your service than "very poor" can say. You have now sent a phone which has a screen which is "very poor" to respond. Therefore I have now no phone which is operating and fit for the purpose. Please give me a call on 01772 600551. You are very difficult/imposable to get hold of by email. I hope we can rescue this very unsatisfactory situation.