The web site allowed me to order two phones on Vodafone - one each for my daughters for Christmas. However only one was immediately approved. When I called I was told that the other would be approved later that day. I then received an email saying that it was rejected and it would not be dispatched. When I contacted them I was told that this was due to Vodafone not allowing one person to purchase two mobile phones/contracts in a 90 day period. Why did their website allow me to make the purchase and why didn't't their staff know this constraint! Very poor customer focus. I have now had to purchase different contracts with different benefits for my daughters not a thing that I like to do.