ordered a phone which never came as company never took the address, I rang to change the address and was promised the phone the next day, you guessed it never came. rang again to change the address and amend the order as there was a cheaper deal that was never mentioned to me. it was confirmed that my address had still not been changed and I was to receive a confirmation email explaining all that we had discussed. again nothing came so I rang again and my address still had not been changed, the adviser did confirm he had done this then cut me off! I rang again and got he same adviser who confirmed he would find out what was going on, whilst on hold he cut me off again. After he cut me off the first time he did say it was his intention to ring me back and guess what I am still waiting. I still have no idea of the status of my order 8 days after placing the original order and have absolutely no faith in any of the advisers to do even the simplest of tasks. Absolutely abysmal customer service some of the worst I have ever come across in my life!!