I ordered blue phone by the sales guy, but they don't do blue, so putting up with a black one. I still have not got my phone as they use a delivery service that only works during office hours. Oh what a surprise I am at work and so are any neighbours I could ask to receive it! I cannot get on my account as they have taken down the information incorrectly and will not let me know what is wrong (data protection) so I can put it right. I have rung them 3 times and been to Carphone Warehouse once. I am going there again. Maybe they will be able to sort out this mess. Not at all happy. Will never use them again!!!