Bought a 24 month contract with an LG G3. I was promised a next day delivery after having placed my order at 2pm. Having had to take a day off work the next day, I had noted that my order still wasn't processed so I had to chase them to find out. At this point they proceeded to tell me that my order would not be delivered on that day due to a system error - they did not even have the common courtesy to send me even an email to let me know. I wanted to complain about this matter and was told that a representative would call me back to lodge a complaint. After having waited over 3 hours I had to chase them up again myself. I received my phone the day after but needless to say that I expect much more from a well-established company such as this. And to top it all off still no reply to my complaint. They need to pull something special to keep this customer loyal!