Phone arrived safely eventually and in good condition. However, the order process is very easy but it is not made clear whether items are in stock and money was taken from my account without there being a phone in stock and no date given for receipt of the phone. The system for informing buyers is messy to say the least, emails and text messages arrived in the wrong order and telephone messages were left advising me to log in on line, the log in system did not recognise the order number until the order is despatched which meant I could not contact anyone by email and had to ring a premium rate number 4-5 times before the issues were sorted.