I have place an order over the phone for sim only deal and was told that my I didn't go through the credit check. They advised me to call Vodafone, as it was the company I wanted to purchase the deal from. I was informed by Vodafone that my credit history is clear and they can directly open the account with them, but I insisted on ordering through Mobiles.co.uk, as they had a better deal. I phone the Mobiles.co.uk back and informed them of my findings. Unfortunately, they were not able to assist me again and after doing another credit check, I was rejected again. I have experienced very bad customer service. No one could tell me why I was rejected and at the end I has unable to place an order.