Deplorably, shocking service..... Kept on hold for hours before speaking to customer services - sent the wrong model of phone 24 hours before going on holiday. Paying £7.50 to return the phone to them ( which was their error - the salesperson, sloppily wrote down the wrong phone model!). Told they could not get the phone I required - but when I returned from my holiday they would supply me with a better phone at no extra cost. Fair enough you may think, so did I - the phone was arranged to be delivered the day after I return from abroad. As I write this, on my holiday, I have received a text message to say that the phone has been delivered - not sure where as the house is empty. Also the model delivered is apparently the original model - so the promised upgrade did not materialise! I would wholeheartedly not recommend mobiles.co.uk. and am very sorry I did not patronise one of their competitors.