I ordered phone and wanted to find out if order had been accepted, I logged onto mobiles.co.uk site and it said 'order being processed' I checked back again the next day, same again, 5 minutes later i contacted O2 about a query and they were able to confirm the order had been accepted, they were also able to help me with the delivery time which was from 1pm to 2pm, Out of interest I tried the mobile.co.uk site, still 'order pending' I checked again the next day (delivery day) it still said 'being processed' I received the phone at 1.30 precisely, immediately checked the mobile.co.uk site, it still said 'order being processed' I finally got a email at 2.08pm saying my order had been accepted and that DPD would be handling the delivery, NEARLY 40 MINUTES AFTER I RECEIVED IT!!! so, to summarise, I would give O2 10/10 for accurate and timely info, I would give DPD 10/10 for speedy delivery, and I would give mobiles.co.uk 1/10 for having a great deal but failing miserably to give me the delivery info i needed, I can only pray that their service improves, at this moment I cannot recommend them to anyone!