I didn't get delivery from DPD. When phoned DPD after half hour of holding on they said that the delivery was declined. I took half a day off to receive the delivery. When I called Mobile Phones.co.uk and spoken to customer services, they just had worse attitude and said the delivery never left the depot or labelled for shipping. and said rudely that its not her problem as they don't control delivery part. I was shocked and ask to pick up from nearest Car Phoneware house? and inform me when they receive it she said we don't offer this kind of service. I finally gave up and asked to cancel the entire contract and refund my deposit.