The service was generally OK, once i ordered online the handset was out of stock (IPHONE4S) Delivery would take upto 14 Days was advised to me by email. I then called up and was advised a handset would be dispatched that day, Stock Control obviously was a issue with this company. The online chat service also left a lot to be desired with being told i was in a queue and when the advisor came on the chat was instantly disconnected, resulting in me calling. The only positive was actually speaking to the lady on the phone. As i needed a phone i went through with the order but wouldn't rate this company and certainly wouldn't use them again. Disappointing.