I will never use this company again. Ordered a mobile online to be delivered by a certain date. It got delivered to my old address and received email saying that there was no one in at the address. Phoned up and found out their data base had mixed up my old address with my new postcode. I was told it would be delivered the next day and would receive a text or email with the time. Waited and waited, no email or text and no delivery. Phoned up again and told it wou, d be delivered 2 days later. Received an email with time and date of delivery, still with incorrect address. Phoned up again and was told the courier has been informed of correct address and would get my order. Got an email and text that day saying the item could not be delivered as there was no one to sign for it. BECAUSE YET AGAIJ HD BEEN SENT TO MY OLD ADDRESS. Phoned up again to complain saying I wanted it delivered today to my address. Was told they would contact the courier to sort it out and phone me back. They never phoned me back but sent me an email as that said that I had requsted the order to be delivered tomorrow to my address. I have probably spent fifty pounds calling up and wasted days sitting in waiting for nothing. The company promised me free phone cover package and then 1 months free rent. I am holding my breath as they have lied every other time I have had dealings about my order. The most incompetent and unprofessional organisation I have ever come across. I may get my order tomorrow.
10 years ago
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