Very disappointed, I thought I was getting a good deal, I discussed about two phones, agreed a deal for my upgrade on my 1st choice phone. received a email later that evening with confirmation of order which showed the wrong phone, at this point it was too late to phone as closed. I phoned the next day first thing and spoke to custom service who said that I was unable to have the phone agreed with the sales team(although they could see this had been discussed). So had to cancel the order and wait 5 days until I can get a new deal. I also discovered the phone call had cost me over £9, trying to put their mistake right. so I have ended out of pocket. Order ID: 99875649