Phone delivered next day - excellent service but unfortunately the SIM was faulty so the phone couldn't be used. Tried the online chat - was 46th in the queue!! which took well over an hour to get a response. The lady did her best but was unable to help other than to ask me to go to my local o2 shop to get the matter resolved - so I might just as well have bought it there in the first place.
10 years ago
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