Without a doubt the worst company I have ever dealt with online. The phone arrived later than I was advised and the paperwork was wrong ,the phone number assigned was not my number even though it is an upgrade. I noticed that information was wrong on the web site before the phone was dispatched to me and messaged to say so but when it says may take 48 hours to respond it is more of a promise ! I tried to call and waited for 20 mins on hold and gave up. I have had the phone 2 days now and have still not opened the box because I am waiting for someone to call me before I decide if I should send it back . They may be cheep but pay another £2 a month and go with a company with reasonable customer service because these guys are a complete joke !