Delivery was excellent but my new phone came with a new O2 account instead of upgrading the old one. I have tried emailing you but you failed to respond apart from the automatic response which you failed to follow up on. I have just spent over an hour tonight (5 november) sorting out the accounts and I am out of pocket as well for the time that I have had two accounts. Please advise how you will compensate me for my loss of time and money.
10 years ago
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