mobiles.co.uk - well my experience has not been great!! I Ordered an iphone 5c as it was a very good deal and it arrived 1 day before I was expecting it...good start I thought. Now the problems began when I put in the sim card sent with the phone. I called the new mobile from an old phone expecting the new iphone to ring, nothing - then to my amazement someone answers the call. Apparently the new number I have been given attached to the sim card is another O2 customers number already. I sent off an email using the 'contact us' option attached to my mobiles.co.uk account and have received no reply. I contacted them by phone and to my surprise was answered in around 5 minutes, no apologies at all so maybe this is a common occurrence? Anyway I am awaiting a new sim card to be sent attached to a new contract over the next 3-5 days. Apparently the first sim never even had a contract set up against it. So I have given a 'poor' rating as I have some hope of getting this mess sorted...but 'very poor' is probably nearer to where I rate the company!!