Hello I collected my new mobile phone from my local DPD depot today and on collection I was informed there was a problem and that my item may be damaged. I was handed the plastic bag that the mobile phone box was put into and I could feel without opening it that my new mobile had came out of the box it was put in. I am completely disgusted at the fact that a brand new phone I ordered has arrived out of its box and laying within the bottom of a plastic DPD bag. Can you tell me why your company would not package a new expensive phone in adequate packaging so that it would arrive to your customer as a new package and not at the bottom of a plastic bag which obviously would not be handled with care by a delivery man? I am completely disappointed as I was looking forward to receiving my new phone and at the very least expected it to arrive safely and securely! In anticipation of your response. Lisa Anderson